Cruise Direct Reviews

Name: Cruise Direct
Address: Libertas House, 39 St. Vincent Place, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 690 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 690 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is our first cruise booking, Zoe was so informative, emailed us so quickly with all queries, couldn't ask for more, we trust the cruise will be as smooth as the booking. Thank you Zoe”

Helpful Report

Posted 14 hours ago

“A huge thank you to Marian for helping us book our last-minute cruise! 🛳️ Marian was absolutely brilliant from start to finish, going above and beyond to help us get everything organised. Nothing was too much trouble, and her friendly, helpful approach made the whole process so easy. We’re so grateful for all her help, and she is now definitely our go-to person for any future holiday bookings! Would highly recommend Marian to anyone. Thank you so much!”

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Posted 19 hours ago

“Booking our cruise went smoothly due to your thoughtful responses. The Cruise Direct staff are professional and as a result all queries were dealt with promptly. Have recommended Cruise Direct to my friends. Thank you.”

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Posted 1 day ago

“Friendly professional and super efficient Nicki as always thank you so much”

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Posted 2 days ago

“Nicky was very helpful explaining and booking everything.”

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Posted 1 week ago

“Supe experience, Nicky was both knowledgeable and helpful.”

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Posted 1 week ago

“Just booked our 3rd cruise through Cruise Direct. Nicki and Jamie have been super helpful and we wouldn’t use any other company to book with now. Very responsive to any questions or requests”

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Posted 1 week ago

“If you are looking for a knowledgeable friendly and reliable cruise company I would highly recommend Cruise Direct especially Marion Oliver who looked after our every need , this will certainly be our first stop in booking future cruises”

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Posted 2 weeks ago

“Once again, Bethany was super helpful.”

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Posted 2 weeks ago

“thanks Jamie for your prompt reply but this time going direct with carnival thankyou”

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Posted 3 weeks ago

“Bethany was very polite, helpful and professional. She explained everything well to me”

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Posted 3 weeks ago

“Throughout the booking process, Bethany has been extremely helpful.”

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Posted 3 weeks ago

“The customer service was ne of the best I have experienced in a long time. Bethany was patient and understanding with someone who is not tech savvy. She took time to make sure we understood all the instrucions that the holiday company required. I know I can get in touch again with any queries. I never felt I was being a nuisance' Cruise Direct will be a compan$”

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Posted 4 weeks ago

“Zoe was absolutely fantastic. She was informative and professional throughout, whilst maintaining a friendly and approachable manner. She answered calls and emails promptly. Wouldn’t hesitate to use/recommend her in the future. Many, many thanks.”

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Posted 4 weeks ago

“Zoe was helpful & pleasant. Also gave a discount which is an extra bonus”

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Posted 4 weeks ago

“Second time I've used them. Every time it feels like a personal touch as it tends to be the same person dealing with you. They minimise any work on your part. They get you the best deal they can do and make everything extremely easy.”

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Posted 1 month ago

“This is my second time booking with Zoe and I always find her incredibly helpful, friendly and not at all pushy. She also gets me the best deals!”

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Posted 1 month ago

“Nicki replied promptly even on a Sunday and was most helpful”

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Posted 1 month ago

“VERY happy with the service I received from NIcki Competent and friendly Also very prompt”

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Posted 1 month ago

“Bethany was great...nothing was too much trouble. Thanks again, can't wait to set sail Tony”

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Posted 1 month ago

Cruise Direct is rated 4.8 based on 690 reviews