Cruise Direct Reviews

Name: Cruise Direct
Address: Libertas House, 39 St. Vincent Place, Glasgow, Glasgow
Rating: 4.79

4.8 Rating 575 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 575 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zoe was so prompt to respond and send me the requested quote. Thank you, Zoe,”

Helpful Report

Posted 2 days ago

“Jamie is always so helpful and attentive.”

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Posted 3 days ago

“Fantastic quick responses from all the staff . Extremely happy with their service. Have booked again through them for next year”

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Posted 4 days ago

“Fantastic quick service very helpful”

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Posted 1 week ago

“Very helpful throughout the process ..good professiobal support and advice ..”

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Posted 1 week ago

“We have delt with cruise Direct and it is a great way to book so easy and you can be sure everything is covered. Particular praise to Nikki Rawlings who is a great help and you always feel she is getting the best deal possible for us”

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Posted 2 weeks ago

“I was very pleased with the promt service I received and very competitive prices ,and Nicki answered all my questions and was very helpful and attentive, can't wait to sail ,thank you nicki !!!”

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Posted 2 weeks ago

“Jamie Harris is my regular port of call, and is always extremely helpful and efficient, making the bookings and always doing what he says if contacting the supplier or calling me back. He is always very friendly and a credit to your organisation. The other staff I have dealt with over the years have also been very capable.”

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Posted 2 weeks ago

“Nikki was so helpful and thorough, she went through everything with me giving me the confidence to book my daughter’s trip. A friendly professional service, thank you”

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Posted 3 weeks ago

“Excellent customer service ; representatives being a credit to the company. Will certainly approach them again regarding future business John / Cynthia”

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Posted 3 weeks ago

“Booking reference 2P5HHT. We dealt with Jamie on the first call and secondly with Nicki the next day to complete our booking. They were both extremely helpful, polite and friendly. They were able to answer all our questions and gave us all the time we needed. I think they are both a credit to your company.”

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Posted 3 weeks ago

“We Dealt with Jamie in the first call and secondly with Nicki the next day to complete our booking. They were both extremely helpful, polite and friendly.They were able to answer all of our questions and gave us such good advice.They gave us all the time we needed.I think they are both a credit to your company.”

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Posted 3 weeks ago

“Zoe was incredibly helpful right from my initial vague enquiry, right through to booking. Absolute first class service, looking forward ot my first cruise and booking many more with Cruise Direct”

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Posted 3 weeks ago

“I have booked with Nicki at Cruise Direct for 12 years. To be honest I would never book with any other company. Nicki's depth of Knowledge where cruising is concerned is second to none. Always friendly and efficient and makes you feel that you are a valued customer. Prices are always competitive and I have found over the years that I got the best price available. I would thoroughly recommend Cruise Direct.”

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Posted 4 weeks ago

“excellent service from Nicky, our first time Crusing so helpful.”

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Posted 1 month ago

“Excellent service and very helpful. At a time when everyone is encouraged to do everything online it was a pleasure dealing with someone (Nicki) on the phone and dealing with someone who knew what they were doing/talking about.”

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Posted 1 month ago

“Nicki was extremely helpful every step of the way till I booked the cruise. She answered all my questions and helped with the booking.”

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Posted 1 month ago

“The consultants I dealt with were clear, concise, knowledgeable, helpful and friendly.”

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Posted 1 month ago

“Great friendly professional service. Competitive pricing. Efficient booking process. Pleasure to deal with and happy to recommend.”

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Posted 1 month ago

“Nicki was very helpful in booking our cruise.”

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Posted 1 month ago

Cruise Direct is rated 4.8 based on 575 reviews