Cruise Direct Reviews

Name: Cruise Direct
Address: Libertas House, 39 St. Vincent Place, Glasgow, Glasgow
Rating: 4.79

4.8 Rating 589 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 589 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent booking experience with Jamie - provided helpful & considered advice, made the process quick & easy. Give Jamie a call for your next booking!”

Helpful Report

Posted 10 hours ago

“Amazing service by Jamie and his team. Nothing too much trouble. Always here to help plan the best holiday. Thank you 🙏”

Helpful Report

Posted 3 days ago

“First time booking with cruise direct… Bethany was the best! Efficient, courteous, above and beyond helpful with getting us the best deals on offer etc. will definitely recommend cruise direct to friends and family. Thanks again Bethany!”

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Posted 4 days ago

“I found Bethany delightful to deal with. She was very helpful in answering any questions had a very friendly and efficient manner. I am sure we will approach your company again in the future.”

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Posted 2 weeks ago

“Nicki was superb from my first enquiry as regards price and other questions that I had regarding the flights and the cruise. Made it so easy to decide and pay the deposit and how to pay the balance either in one lump sum or pay in smaller payments and quickly sent me all the information she could and told me what I had to do as regards Visa's all in an email which I can easily refer to. So glad I contacted Cruise Direct and and had Nicki Rawlins to assist me.”

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Posted 3 weeks ago

“Bethany was very responsive and polite! She made the whole process easier for us. It was a pleasure dealing with her.”

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Posted 4 weeks ago

“Nicky Rawlins was brilliant, she helped me to make my booking so much easier than trying to book on line. So nice to speak to a person I could understand and be able to go over options. thanks Nicky”

Helpful Report

Posted 4 weeks ago

“Took all the work and worry out of booking a cruise for five people. Contacted TUI on our behalf to book seats together and extra luggage allowance. Would definitely recommend.”

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Posted 1 month ago

“We booked a cruise this week through the travel consultant Chris McCall. Chris was brilliant as he went through all options and made it so easy. He is very friendly and professional and we will definitely get him to assist us again in the future as well .”

Helpful Report

Posted 1 month ago

“Chris McCall was extremely helpful and thorough. Booking 15 family members onto the one cruise was complex with different types of accommodation cabins etc was made easier due to his diligence and care. I hope this care continues. Very pleased.”

Helpful Report

Posted 1 month ago

“Always so friendly and helpful and great prices too. Spoke to Marion, Laura and Jamie.”

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Posted 1 month ago

“Bethany was friendly, efficient and professional in dealing with my booking and subsequent inquiries. A pleasure doing business with her”

Helpful Report

Posted 1 month ago

“Zoe Swift helped us to book a 14 night P&O Caribbean Cruise. She was prompt, informative, professional and friendly throughout the entire process. Zoe's professionalism and warmth truly enhanced our cruise booking experience with Cruise Direct.”

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Posted 1 month ago

“Zoe was so prompt to respond and send me the requested quote. Thank you, Zoe,”

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Posted 1 month ago

“Jamie is always so helpful and attentive.”

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Posted 1 month ago

“Fantastic quick responses from all the staff . Extremely happy with their service. Have booked again through them for next year”

Helpful Report

Posted 1 month ago

“Fantastic quick service very helpful”

Helpful Report

Posted 1 month ago

“Very helpful throughout the process ..good professiobal support and advice ..”

Helpful Report

Posted 1 month ago

“We have delt with cruise Direct and it is a great way to book so easy and you can be sure everything is covered. Particular praise to Nikki Rawlings who is a great help and you always feel she is getting the best deal possible for us”

Helpful Report

Posted 1 month ago

“I was very pleased with the promt service I received and very competitive prices ,and Nicki answered all my questions and was very helpful and attentive, can't wait to sail ,thank you nicki !!!”

Helpful Report

Posted 1 month ago

Cruise Direct is rated 4.8 based on 589 reviews