Cruise Direct Reviews

Name: Cruise Direct
Address: 190-196 Main Street, Barrhead
Rating: 4.77

4.8 Rating 530 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 530 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

08081686450

Location:

190-196 Main Street
Barrhead
G78 1SL

Write Your review

Tell us how Cruise Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have booked several cruises with Cruise Direct and have been very satisfied with the service provided. We would like to thank especially Lucy Aspen, she has been extremely helpful in as much as she has always fulfilled our expectations by giving us the benefit of her expertise.”

Helpful Report

Posted 7 years ago

“Emma was extremely helpful and nothing was too much trouble for her to ensure we obtained the cruise that we were looking for. Her knowledge of the places we will visit on the cruise was extremely helpful and useful”

Helpful Report

Posted 7 years ago

“Proactive knowledgeable staff who were helpful without being ‘pushy’.”

Helpful Report

Posted 7 years ago

“Excellent advice, prompt, friendly and highly efficient service. Any queries dealt with immediately. First class in every respect.”

Helpful Report

Posted 7 years ago

“They have a broad range of designer pieces, e.g. Shoes and clothes or accessories like designer bags and keychains”

Helpful Report

Posted 7 years ago

“Nicki Rawlins was a pleasure to deal with and could not have been more customer focused in obtaining for us the cruise we wanted at a great rate with the flights, transfer and overnight stay all inclusive and over £1000 cheaper than Celebrity cruises were offering.”

Helpful Report

Posted 7 years ago

“happy enough”

Helpful Report

Posted 7 years ago

“I spoke to a young lady named Lucy, who was so helpful and her telephone manner was exceptional. She went out of her way to accommodate our requirements and was never flustered in any way. We would always book through Cruise Direct if Lucy is your benchmark. Thank you so much. Kind regards Patrick (Pat) Harvey”

Helpful Report

Posted 7 years ago

“Robert Goodburn is so helpful, polite and friendly, he goes above and beyond any other travel agent I have used helping me arrange two cruises with taking my wheelchair.”

Helpful Report

Posted 7 years ago

“I've been impressed with the friendly and efficient service received from Lucy Aspin of Barrhead Travel- Barrow in Furness office- in regard to my Douro river cruise next year”

Helpful Report

Posted 7 years ago

“This is the 2nd cruise booked and Nicki once again gave us exactly what we wanted without hesitation and very promptly. Good prices and good service, cannot fault them. Robert & Brenda”

Helpful Report

Posted 7 years ago

“The great sales offers”

Helpful Report

Posted 7 years ago

“Emma went above and beyond dealing with issues with Royal Caribbean and kept us fully informed along the way. Everything handled well. Would use as first port of call in the future.”

Helpful Report

Posted 7 years ago

“Abigail Hayward spent a considerable amount of time with me to ensure I chose the correct holiday, she was able to explain the various price differences for ship locations etc. The booking itself went smoothly. Abigail guided me through everything I needed to know. This is the second cruise I have booked with Abigail Hayward via Cruise Direct and I am more than happy with the service she provides and have recommended her to all my friends and family.”

Helpful Report

Posted 7 years ago

“great service. friendly and helpful staff.”

Helpful Report

Posted 7 years ago

“Excellent customer service from both Nicki and Jamie. Nothing was too much trouble and so we have happily booked with them for the second time.”

Helpful Report

Posted 7 years ago

“Hannah was professional,pleasant and extremely helpful.This is our second time booking with Cruise Direct and both times had excellent service.”

Helpful Report

Posted 7 years ago

“Niki was helpful, polite, thorough and prompt. What more do you need!?”

Helpful Report

Posted 7 years ago

“Easy buying process, quick delivery, great product.”

Helpful Report

Posted 7 years ago

“Have used Cruise Direct on many occasions & always find the team pleasant & helpful as well as excellent service throughout.”

Helpful Report

Posted 7 years ago

Cruise Direct is rated 4.8 based on 530 reviews