Cruise Direct Reviews

Name: Cruise Direct
Address: 190-196 Main Street, Barrhead
Rating: 4.78

4.8 Rating 535 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 535 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

08081686450

Location:

190-196 Main Street
Barrhead
G78 1SL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bethany did an amazing job. Patient and helpful, she booked my journey smoothly and professionally.”

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Posted 4 weeks ago

“Really easy to deal with. Answered the phone very quickly and made everything very straightforward. Pricing excellent and talked through all of the options. Would definitely recommend.”

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Posted 1 month ago

“Leanne at Cruise Direct was very helpful, friendly and helped me find exactly what I was looking for quickly at a good price - this whilst the cruise line itself had no availability.”

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Posted 1 month ago

“Bethany was extremely helpful and went out of her way to provide us with lots of useful tips for our first-time cruise.”

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Posted 1 month ago

“First time cruising and was unsure regarding everything. Zoe was so helpful explaining everything and nothing was too much trouble. She spent so much time it was very reassuring. Would recommend them 💯% Ronnie and Kay Myles 😀 👌”

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Posted 1 month ago

“Excellent service. Bethany explained everything in detail and answered all our queries.”

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Posted 1 month ago

“Bethany was as helpful and proficient as I 've always found her.”

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Posted 1 month ago

“We recently booked a cruise with the help of Leanne, and I honestly can’t recommend her enough. From start to finish, she was friendly and incredibly helpful. When we ran into some unexpected issues with virgins system, Leanne didn’t just leave it to sort itself out, she went above and beyond to get everything resolved quickly and smoothly. She kept us updated, chased what needed chasing, and made sure we felt completely looked after throughout. It's not often you get that level of service these days. We’ll definitely be booking through her again!”

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Posted 1 month ago

“Leanne was very helpful, efficient and friendly in our email and telephone conversations. She exhibited a "can do" attitude throughout and my wife and I will certainly look to contact her again when we come to book our next holiday,”

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Posted 1 month ago

“Bethany was so kind and helpful and arranged everything for us as we are not very good at booking things on line.Her advice was really helpful too.”

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Posted 1 month ago

“Really appreciate the personal service provided by Zoe Swift. Very helpful and prompt with all aspects of our booking. Thank you.”

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Posted 1 month ago

“Amazing service from Leanne who researched the options for next year for my Mum who needs an accessible cabin. These are hard to find but Leanne came up with a couple of options and I snapped one up. I'm very pleased with the service and the price cruisedirect.com were able to offer.”

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Posted 1 month ago

“Bethany has been extremely kind, friendly, helpful and efficient. She has made the process very easy, for which we were very grateful, thank you.”

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Posted 1 month ago

“Bethany was fantastic”

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Posted 1 month ago

“Hi Nicki was very helpful and made booking our cruise very easy. Can't recommend her enough!”

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Posted 1 month ago

“Leanne Ladley was very helpful getting our very 1st cruise organised. Thanks Matthew Semple”

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Posted 1 month ago

“Not pushy. Patiently answered all my questions. Efficient and friendly. Price: best I could find after much searching.”

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Posted 1 month ago

“Used you for the first time and was very impressed with the service. Information was quick and very clear with no pushy sales mumbo-jumbo. Leanne was on my case and gave me exactly what I needed and was efficient, friendly and cooperative. She worked for the benefit of both her company and the customer.”

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Posted 1 month ago

“Nicki was great and answered all my questions, all the team a cruise direct have always been brilliant Tom and Marian also”

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Posted 1 month ago

“Very helpful. Friendly and obliging I would definitely recommend Cruise direct and use them again”

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Posted 2 months ago

Cruise Direct is rated 4.8 based on 535 reviews