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Cruise Direct Reviews

4.8 Rating 591 Reviews
95 %
of reviewers recommend Cruise Direct
4.8
Based on 591 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous
Anonymous  // 01/01/2019
Fack price!!!!!!!
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Posted 1 year ago
Great service from Zoe Upto Date and very efficient
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Posted 2 years ago
As somebody who is new to Cruising Zoe explained very clearly all the details that had to be arranged, listened to what we wanted and came up with various options. Most satisfactory
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Posted 2 years ago
Customer Service Agent Carol was knowledgeable and very helpful when arranging our cruise with Fred Olsen. I would be very happy to book through her again in the future. John Kirby.
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Posted 2 years ago
Fantastic service really helpful
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Posted 2 years ago
Booked through CD for Tui cruise. Had a few questions about visa requirements for the cruise. CD were spot on at answering our concerns ...unlike Tui. Five Stars!
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Posted 2 years ago
Being our first time cruising, staff have been very helpful, discussed various options, never pushing, giving me time to think it through. Well done, we booked.
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Posted 2 years ago
very helpful and informative with a freindly yet proffesional service, while finding a great price πŸ‘
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Posted 2 years ago
Leanne was super friendly and nothing was too much trouble she very quickly got information and compared cabins Nd checked flight options. First time booking with her and would definitely do so again for service and value
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Posted 2 years ago
Leanne has been extremely helpful securing a cruise for myself and family Thank you so much Leanne
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Posted 2 years ago
I have booked another cruise this year and had amazing help and customer care from Bethany McKinney who has again been terrific and found what we wanted and at a good price.
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Posted 2 years ago
Leanne in sales was attentive, responsive and really helped find the deals we were looking for. We could not be happier. This is our third booking and I cannot see any reason to look anywhere else.
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Posted 2 years ago
Perfect , professional and helpful, leane Ladley thankyou very much so looking forward to this holiday you have sorted for us
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Posted 2 years ago
Hi we booked our cruise package with your lovely and most helpful employee Leanne ladles . She was very thorough and went above and beyond to find us flights and accommodation to co inside with the cruise . We were very happy with the price in comparison to other cruise companies, but mainly how she responded very quickly to all our requests and calls . We’re now all 6 of us very excited and looking forward to our holiday , thanks again Leanne . πŸ™πŸ»
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Posted 2 years ago
Nicki Rawlins booked our family Caribbean trip coming up this Christmas! We can't wait.. Nicki was so professional and helpful she sorted everything efficiently with minimum fuss. Thank you!
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Posted 2 years ago
Excellent service from Zoe, looked after us extremely well easy to deal with and all information sent without any hassle. Gave Zoe a budget and rough destination got information quickly and accurately would recommend
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Posted 2 years ago
What a wonderful girl Leanne is she took control of our booking and relieved us of any anxiety we may have had . She is a credit to your company, my wife and I will be booking with you again. Alan Pearson
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Posted 2 years ago
Nicki Rawlins was outstanding in her service of sorting out a complicated trip with family members. It was compounded by the fact I was in Australia. Her friendly, speedy and helpful manner helped to relieve me of my stress at the time, and we all ended up having a fantastic time!
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Posted 2 years ago
Fabulous service from Zoe. Very helpful and professional. Highly recommended and looking forward to our cruise in 2024. Thanks for your help Zoe
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Posted 2 years ago
Nicki provided a first class service Her organisational skills were exceptional because of this everything ran like clockwork. Our Canadian trip was spectacular from day one .
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Posted 2 years ago
Cruise Direct is rated 4.8 based on 591 reviews