Cruise Direct Reviews

Name: Cruise Direct
Address: 190-196 Main Street, Barrhead
Rating: 4.77

4.8 Rating 526 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 526 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

08081686450

Location:

190-196 Main Street
Barrhead
G78 1SL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service again, Zoe listened to our requirements and gave us a great price. CD are our goto agents every time.”

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Posted 1 year ago

“Carole has been an absolute star, she made the booking process so easy and was able to answer all my questions and give professional advice. This is the second cruise we have booked through Carole and I am certain it will not be our last.”

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Posted 1 year ago

“I was chatting to Carol With a view of making booking if the price was right. What a lovely phone conversation we had about the cruises I was interested in. I ended up booking two cruises and enjoyed and shared all the knowledge she has on that subject. Thank you Carol we will be chatting again very soon Derek.”

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Posted 1 year ago

“Zoe SW recommended to us the best things to do, offered us the time for dining, the price is much cheaper through Cruise Direct. I would not go to anyone else now, amazing customer service. Zoe really listened to what we wanted and suggested where was the best area to be on the ship. Would definitely recommend Cruise Direct to all.”

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Posted 1 year ago

“We book today with Bethany, she was absolutely fantastic very knowledgeable easy to talk to, I had lots of question and she answered with great patients, she had a lovely manner, will definitely book through Cruise direct again in the future . Thank you so much Bethany, your a credit to the company.”

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Posted 1 year ago

“Extremely helpful and friendly travel consultant Leanne. Would contact her again for next cruise.”

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Posted 1 year ago

“Leanne was extremely patient and helpful with my choice of cruise. A lovely person to deal with and someone I would contact again to book my next cruise.”

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Posted 1 year ago

“Carol was extremely helpful and knowledgeable and certainly went to great lengths to answer all my questions. She replied very quickly each time there was a query and sent the details and information virtually by return. I would certainly use Barrhead Travel and Cruise Direct again !”

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Posted 1 year ago

“Zoe Swift was very helpful. Unfortunately, I was unable to proceed with any cruise because of Brexit Visa Bureaucracy BS.”

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Posted 1 year ago

“Such a very helpful nice company. This is the second time I have used them and recommended them to friends.”

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Posted 1 year ago

“Nothing is too much trouble for Carol Cole so kind and helpful plus knowledgeable and efficient. This lady represents the best of travel agents. I have no hesitancy in recommending Carol and Cruise Direct as a company.”

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Posted 1 year ago

“Nicky Rawlins was exceptionally diligent in dealing my enquiry and subsequent booking. She demonstrated care for the customer and determination and swiftness in delivering the right result. Thank you”

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Posted 1 year ago

“Marian was absolutely amazing! We were looking at a cruise in Sept to join our friends from the USA. Marian gave us prices and when she went to book, the cabins had disappeared and were no long available! She checked every single day as could not understand why this happened. Three days later they reappeared and Marian was as excited as we were! We booked the cruise at the same price quoted and can't wait to Cruise on Valiant Lady in September. Marian went over and above what we expected. She really did exceed our expectations on all levels! A big Thank you!!”

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Posted 1 year ago

“Marian has been a delight to deal with. very friendly, efficient and informative. I would definitely book with her again.”

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Posted 2 years ago

“I have been booking cruises with Laura for over 2 years now. Nothing is too much trouble, her service and attitude are exemplary. A delight to deal with.”

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Posted 2 years ago

“Laura was absolutely first class. Went above and beyond to help us change our booking when we couldn't keep the first date. She didn't accept first refusal from cruise company but kept going for us without us having to ask again and then rang with new date. She is a credit to the company and I wouldn't hesitate to use the company again because if her. Such a lovely helpful kind person. Thank you so much laura”

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Posted 2 years ago

“Dealt with Laura Straker - can’t recommend this lady enough. She even changed our sailing date with no hassle as all - she has been such a star and made what I thought would be a stressful situation a very happy one !”

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Posted 2 years ago

“Wonderful service today. Carol our booking agent made it all so easy. Thank you.”

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Posted 2 years ago

“Laura is first class . Friendly matter efficient and great knowledge . Nothing is a bother to Laura . This is the second time I’ve booked a holiday with her and will continue to do so in the future”

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Posted 2 years ago

“Wonderful service from Laura, so professional and helpful, she couldn't be anymore helpful. I will recommend her and this company to anyone considering a cruise”

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Posted 2 years ago

Cruise Direct is rated 4.8 based on 526 reviews