Cruise118 Reviews

Name: Cruise118
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.78

4.8 Rating 16,186 Reviews

96 %

of reviewers recommend Cruise118

Company Reviews

Metrics

Info

4.8

Based on 16,186 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cruise118:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Cruise118 5 star review on 15th April 2023

Michael Hadjifillipou

Cruise118 5 star review on 25th January 2023

Bridget Barnes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I rang Cruise118 to price up a cruise for us and was greeted by a very helpful and friendly Jason Archbald, this was my first time using Cruise 118 but will use again. Jason was very knowledgeable and attentive, every time I spoke with him if he said he was going to look into something for me and would ring back he always rang back very promptly. We would not hesitate in using Jason again.”

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Posted 3 years ago

“Brittany was so helpful and managed to get us the cruise we wanted.”

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Posted 3 years ago

“My cruise booking was with Jason who was very knowledgeable and efficient and helped me through my booking.”

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Posted 3 years ago

“Shelly was really helpful & informative. There was no pressure to book the cruise there and then, but her approach sold it to us. Can’t wait now!”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Lexi was most capable, giving a real sense of confidence in her knowledge and ability.”

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Posted 3 years ago

“I have never used Cruise118 before to book a cruise and did not expect the high standard of service that was provided. Jen was absolutley fantastic; she was reassuring, knowledgeable, efficient, professional and incredibly friendly. It was especially helpful talking to someone who has first-hand knowledge of the cruise and the countries we will be visiting. Jen's expertise in providing tips and extra ideas to enhance our itinerary was brilliant and we ended up with a trip that is much better than we started with. The cruise is not until 2024 but I am reassured that the excellent service will continue. Sue.”

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Posted 3 years ago

“A very positive experience once again booking through Cruise 118. Michelle was very friendly while maintaining a very professional approach to the booking.”

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Posted 3 years ago

“Excellent service from both sales staff and after sales concierge. I had no delay getting through on the phone which was brilliant, so cruise 118 obviously realise the frustration that can be caused when waiting forever to speak to a human being! Well done cruise 118.”

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Posted 3 years ago

“Happy with interaction. I felt valued as a customer and had a knowledgeable agent Alex to enable me to achieve the reservation I wanted”

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Posted 3 years ago

“Left an honest review over a week ago about incorrect information given to me about blue light discount which cost us a 5% discount with P&O. Review was answered by 118 who said they would speak to their booking agent and get back to me within a few days. Been 8 days still no reply!.”

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Posted 3 years ago

Thank you for taking the time to share your feedback. Our customer relations team have looked into this for you and have emailed you in regards to the points you have raised. We value your business and are working hard to earn your continued patronage; we hope you will give us the opportunity to do so.

Posted 3 years ago

“Excellent assistance from my concierge Jenn. Good advice and assistance with booking.”

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Posted 3 years ago

“Betting than speaking direct to cruise lines, knowledge and advice is excellent 👍”

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Posted 3 years ago

“It was a pleasure talking to Lexi. She was very friendly, knowledgeable and very easy to understand.”

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Posted 3 years ago

“It was a pleasure talking to Lexi. She was very friendly, knowledgeable and very easy to understand.”

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Posted 3 years ago

“I found your representative Lexi excellent easy to deal with and efficient, also your representative yesterday who unfortunately I didn't catch her name was the same.”

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Posted 3 years ago

“Again first class  service”

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Posted 3 years ago

“Friendly and did everything I wanted. This is the second booking.”

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Posted 3 years ago

“Very helpful friendly lady worked out a good deal with hotel stays and cruise.”

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Posted 3 years ago

“Really good company to deal with. Karoline was more than helpful in getting us exactly what we wanted in our future cruise.”

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Posted 3 years ago

Cruise118 is rated 4.8 based on 16,186 reviews