Cruise118.com Reviews

Name: Cruise118.com
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.77

4.8 Rating 15,364 Reviews

96 %

of reviewers recommend Cruise118.com

Company Reviews

Metrics

Info

4.8

Based on 15,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Cruise118.com 5 star review on 15th April 2023

Michael Hadjifillipou

Cruise118.com 5 star review on 25th January 2023

Bridget Barnes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lexie was absolutely fabulous worked tirelessly to help sort out our future cruise credits which had been given in dollars instead of GBP will be using from now on going forward for our cruising holidays”

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Posted 3 years ago

“Great service.”

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Posted 3 years ago

“Karoline was very helpful and went into alot of detail with us as we haven't booked with Celebrity cruises before, or yourselves. We were really pleased about how things and the ship was explained to us. Also with the choice of stateroom offered at a reasonable price. So looking forward to going even though it's not until 2024!”

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Posted 3 years ago

“First time booking with Cruise118.com, found them extremely helpful, was an eccellent experience”

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Posted 3 years ago

“Always helpful, professional and efficient when I have spoken to staff on the phone.”

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Posted 3 years ago

“Andrea always seems as pleased as I am that I'm going on holiday, she is very efficient and professional and prompt in replying to my queries. Other members of staff I have spoken to have been very helpful too. Would definitely highly recommend.”

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Posted 3 years ago

“Brittany is amazing customer service adviser and very helpful. I will defo book with her again. Brittany is a credit to a diode 118”

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Posted 3 years ago

“Very efficient booking with friendly knowledgeable staff.”

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Posted 3 years ago

“Jen was extremely helpful, she was full of information regarding the cruise we booked. She took the time to explain everything.”

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Posted 3 years ago

“I have to save the advice and knowledge from Hannah at Cruise 118 was brilliant! Very helpful and that influence me going with Cruise 118. Really pleased with advice and options given. Will 100 per cent book with you again!”

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Posted 3 years ago

“Great friendly service when booking first cruise, lots of tips and advice”

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Posted 3 years ago

“Helen my advisor was very helpful and found me an amazing deal.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“We have used Cruise 118 as our cruise agent for many years. We always receive fantastic customer service from Rebecca Rimmer who has become a friend over the years. Her recommendations never disappoint. Excellent service. We have recommended Rebecca to many of our friends and acquaintances and will continue to do so.”

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Posted 3 years ago

“I had a credit score of 511, late payments, few collections and above all a Judgment which made it difficult for me to get a job. All these got me stuck at a particular place, they hindered me. I couldn’t get a home for my family. My contact with XAP CREDIT SOLUTION changed it all for me. They did a total renewal of my credit profile, my score is 800, the judgment was removed, late payments and collections were erased as well. All thanks to XAP I feel like a new man. I want to open new frontiers of my life and chase my dreams adequately. Email: XAPCREDITSOLUTION@GMAIL.COM Phone: +1 801-988-9890 in order to resolve all your credit issues. Thank you very much team XAP for all your help.”

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Posted 3 years ago

“Friendly, highly knowledgeable, quality service from start to finish.”

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Posted 3 years ago

“John was very good and found a great deal for us. Sarah was also very helpful at the beginning with finding cruises”

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Posted 3 years ago

“This is the first time I have used 118 to book a cruise with Royal Caribbean as I always go direct with them. After receiving your email I decided to call for some details, I spoke to a lovely lady called Lexi who I can't praise enough she was so helpful. After giving her all my details I was given a price and was told that 118 will beat Royal Caribbean for price. As I am a Crown & Anchor member I call RC and was very disappointed with what I was getting quoted they were over £300 more expensive. I called Lexi back and booked my cruise with 118, my brother and his wife have also booked. Again I would like to thank our agent Liza who went the extra mile as I must of called 5 times with questions. 118 well done”

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Posted 3 years ago

“Great friendly service when booking first cruise, lots of tips and advice”

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Posted 3 years ago

Cruise118.com is rated 4.8 based on 15,364 reviews