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Cruise118.com Reviews

4.8 Rating 15,314 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,314 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
Great price, easy to book and very clear and precise information
Helpful Report
Posted 3 years ago
Very polite and covered all i asked that is why i book with cruise 118.com
Helpful Report
Posted 3 years ago
Was told a price and invoiced a different price £20 pp more. i believe you owe me £40 Kind regards.
Helpful Report
Posted 3 years ago
Very friendly and knowledgeable concierge made booking really easy.
Helpful Report
Posted 3 years ago
Another cruise booked with 118 once again first class service , Lexi our booking agent is knowledgeable courteous and tries her best to find the best deals. Would not book cruises with anybody
Helpful Report
Posted 3 years ago
What excellent service Jennifer Stevenson was so helpful she is a pleasure to deal with
Helpful Report
Posted 3 years ago
What excellent service Jennifer Stevenson was so helpful she is a pleasure to deal with
Helpful Report
Posted 3 years ago
Very thorough and helpful
Helpful Report
Posted 3 years ago
Jen was so efficient and helpful..knew straight away what we required as a family with different cabins etc. I cannot fault her and would definitely recommend her.
Helpful Report
Posted 3 years ago
Ruth - was very friendly and very helpful and made the booking very quick and easy.
Helpful Report
Posted 3 years ago
Efficient service from Lindsey and pleased with the price quoted from Cruise 118
Helpful Report
Posted 3 years ago
First time used Cruise 118.com and had the fortunate experience to be able to link up with Lexie (Katie Longstaff), one of the advisers at Cruise 118. She was superb in assisting with every question that I had, spent loads of time coming up with suggestions and continued with her after service when I made a decision and booked the cruise. The information was very detailed and concise, very competitively priced and a good range of cruises. Such an excellent service and experience on 1st attempt. Thank you both Cruise 118 and especially Lexie !!
Helpful Report
Posted 3 years ago
Booking was very easy with help from the lady on the phone
Helpful Report
Posted 3 years ago
Excellent service from Sam Bender to achieve what we wanted, he has booked several of our cruises we have found him to be extremely efficient. We have been using 118 almost since it began and have always found everyone very helpful, be assured we won’t be changing our agent any time soon! Only one criticism often difficult to get through by telephone which is frustrating as we like to discuss our options on a person to person basis.
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Posted 3 years ago
Ashley was very helpful.
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Posted 3 years ago
Very good service
Helpful Report
Posted 3 years ago
The lady we spoke with Lexie was very informative very understanding of what we were looking for in our first cruise, she really discussed the options available and even the drawbacks on some.
Helpful Report
Posted 3 years ago
Thank you so much to Jennifer Stevenson for all her help. Very professional, friendly & knowledgeable. Highly recommend Jen to assist you find your perfect cruise.
Helpful Report
Posted 3 years ago
Really easy clear booking instructions s. Phone callsand superb help from Amber and Brittany
Helpful Report
Posted 3 years ago
The lady we spoke with Lexie was very informative very understanding of what we were looking for in our first cruise, she really discussed the options available and even the drawbacks on some.
Helpful Report
Posted 3 years ago
Cruise118.com is rated 4.8 based on 15,314 reviews