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Cruise118.com Reviews

4.8 Rating 15,314 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,314 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
Booking our latest cruise was a simple procedure. We were ably and pleasantly assisted by Hayleigh Griffin who carefully sorted out all of the details.
Helpful Report
Posted 3 years ago
We received outstanding service from Jennifer Stevenson through Cruise 118. We had a quick callback, Jennifer was friendly, helpful, knowledgable and gave us confidence to book for the first time, putting together a cruise with additional stop overs.
Helpful Report
Posted 3 years ago
Excellent service right from the start, took time and explained everything thoroughly before booking. Very helpful when I wanted something changed after booking, highly recommend.
Helpful Report
Posted 3 years ago
Excellent service very helpful and a easy to book with thank you
Helpful Report
Posted 3 years ago
Jennifer Stevenson was extremely friendly and efficient. It was a pleasure to do business with her and I will certainly call her again for future cruises.
Helpful Report
Posted 3 years ago
Would never book with anyone else , Fantastic company Cruise 118 . We use Brittany and John they are very helpful and will always go that one step beyond to get you what you want at the best price.
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Posted 3 years ago
Excellent service!
Helpful Report
Posted 3 years ago
Very supportive through the process. Friendly attitude Listened and were diligent in responding to queries/uncertainties.
Helpful Report
Posted 3 years ago
Helpful and knowledgeable cruise agents who were happy to provide several quotes before we decided what we wanted.
Helpful Report
Posted 3 years ago
First experience to plan and create our cruise booking was very good - Jennifer was friendly, patient and knowledgeable throughout the process.
Helpful Report
Posted 3 years ago
Great help from Louise. Very efficient and helpful
Helpful Report
Posted 3 years ago
Brill efficient staff very friendly
Helpful Report
Posted 3 years ago
We have come to rely on Kirsty Simpson…she is absolutely first class. Exceptional customer service.
Helpful Report
Posted 3 years ago
Efficient service. Slight query after booking which was sorted the day after.
Helpful Report
Posted 3 years ago
Love this company, always so helpful and you get what you booked!! Thanks to Kym Bacon for booking this and being so attentive and Jonathan Matthews for making are amendments an easy transition. Can't wait to cruise again with you!!!
Helpful Report
Posted 3 years ago
The booking agent, Paula, was very helpful and demonstrated genuine interest in our holiday. She was professional and efficient whilst remaining warm and friendly. The booking process was smooth
Helpful Report
Posted 3 years ago
Unfortunately the information regarding the deposit, cabin No and drink packages were very misleading and since the booking I have had to make over 20 phone calls to sort out the issues.
Helpful Report
Posted 3 years ago
I was delighted with Stephanie she was able to answer all my questions and rang me back when said she would.
Helpful Report
Posted 3 years ago
very courtesous and helpful all done and booked for 2023 with 10minutes couldnt of been more helpful
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Posted 3 years ago
Pleasant staff well mannered
Helpful Report
Posted 3 years ago
Cruise118.com is rated 4.8 based on 15,314 reviews