Cruise118.com Reviews

Name: Cruise118.com
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.77

4.8 Rating 15,219 Reviews

96 %

of reviewers recommend Cruise118.com

Company Reviews

Metrics

Info

4.8

Based on 15,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Cruise118.com 5 star review on 15th April 2023

Michael Hadjifillipou

Cruise118.com 5 star review on 25th January 2023

Bridget Barnes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our tickets were not sent until a couple of days before travel. This was after 3 phone calls to your company. This gave heightened stress levels which made the lead up to our holiday not at all enjoyable. We are in the process of looking to book another for the summer. We booked last years in January so expected everything to run smoothly. Would you advise not to book so early? We were offered nothing in the form of compensation for the stress and anxiety our party of 6 we're put through.”

Helpful Report

Posted 11 years ago

“we booked a cruise with a hotel from Barcelona with your organisation with another group. You changed the price of the hotel after we had been advised of the cost. Reps on the phone not helpful at all. Overall service was terrible. Would not recommend your company to other people. cheers”

Helpful Report

Posted 11 years ago

“The dishes was not exciting. Neither were they tasteful. If you got a smile once a day from staff, you were lucky. This is my sixth cruise, and the others have all been very good. Cruise & Maritime is not my cup of the. The ports of call were good.”

Helpful Report

Posted 11 years ago

“I was encouraged to use the I-cruise website for everything pertaining to my booked cruise. The only problem with that was there was incorrect details and it was never updated. The I-Cruise website promised a 'nice surprise' when I returned from my cruise if I logged on. No surprise there - nothing awaited me. very disappointing.”

Helpful Report

Posted 11 years ago

Cruise118.com is rated 4.8 based on 15,219 reviews