Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.75

4.8 Rating 6,608 Reviews

94 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,608 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you very much for the speedy response to my query; it is much appreciated. Five star service. I must say the Craft Gin Club has opened my eyes to the world of gin. It is like Christmas every time a box arrives at my front door; the excitement of seeing what is in the box. I haven’t been disappointed yet.”

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Posted 1 year ago

Hi, We're sorry to hear that you aren't receiving our emails, I've made sure to drop you another email via my personal email so hopefully this reaches you! Kind Regards, Yasmine Customer Service Team Leader

Posted 1 year ago

“The Craft Rum offer is a great addition to the club. My first box was delivered quickly and safely with a super bottle of rum and a tasty range of snacks and extras!”

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Posted 1 year ago

“Well priced, presented definitely value for money”

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Posted 1 year ago

“Look forward to receiving my gin box every quarter. Great gins and products. Always excited to see what’s new and what I haven’t tried before.”

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Posted 1 year ago

“Always look forward to my box as everything is very good”

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Posted 1 year ago

“Received 2 boxes so far, both had gins I disliked. Other items in the box were mixed. I could buy a premium gin cheaper. No option for return/refund if you dislike gin. Now have 3 bottles of gin in the cupboard which won't get drunk. Will be cancelling”

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Posted 1 year ago

“All excellent what’s more to say! 😊”

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Posted 1 year ago

“Excited receiving a parcel in the new year packed with lots of lovely treats! Gin is great, crisp flavour and cocktail of the month was delicious.”

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Posted 1 year ago

“Great guns with amazing accompanying nibbles and unique cocktails!”

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Posted 1 year ago

“I loved all of my January cgc box and would definitely buy the contents again .probably one of my favourites 😍”

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Posted 1 year ago

“Fantastic club with excellent customer service”

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Posted 1 year ago

“It’s a great novelty and a nice way to try new gins, but they tend to repeat a lot of things which isn’t so great. The delivery isn’t that reliable either, even with thirst class.”

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Posted 1 year ago

“I love cocktails so really enjoy receiving my boxes which aren't just gin, they're full of cocktail ingredients, cocktail recipes and snacks.”

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Posted 1 year ago

“A little luxury to look forward to every month. As one month draws to a close, then the excitement grows, of what our gin box will enclose. Show casing a new craft gin, mixers, drinks, the craft gin club magazine and the snacks. So many new products to explore. As a member for many years, I have enhanced my gin drinking experience greatly. I can confidently match tonics with particular gins, compliment with garnishes and have the perfect serve.”

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Posted 1 year ago

“It's a great set up, allowing you to try different gins, mixers and cocktails that you wouldn't otherwise try, and opens up the possibilty of exploring gins and mixers beyond the usual brands. I love the surprise element of each box and the value and quality is first class always. There's loads of choice in the shop and there's now a decent alcohol free selection starting to be available for those who don't want to or can't drink alcohol.”

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Posted 1 year ago

“I've had membership for years and have nearly 5000 reward points. However this amounts to being able to get £5 off a purchase of minimum £50 spend. Would prefer no minimum spend.”

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Posted 1 year ago

“Disappointed”

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Posted 1 year ago

“As a gin lover I enjoy receiving my gin box every month, not only for all the different gins, but the snacks and included magazine. It’s great to try all the different gins that you never see in the supermarket.”

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Posted 2 years ago

“I always enjoy trying the cocktail of the month. There is also a good selection of snacks in each box.”

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Posted 2 years ago

“I get a real treat every month which I really look forward to. I get to try lots of things that I would never come across normally.”

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Posted 2 years ago

Craft Gin Club is rated 4.8 based on 6,608 reviews