Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.77

4.8 Rating 6,460 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Enjoy the variety of gin supplied; sometimes disappointed in the accompanying snacks but overall - ok. Loved The Drinks Bakery biscuits in this month's box. Enjoyed them so much, I've looked at their website and placed an order!!”

Helpful Report

Posted 5 days ago

“Have really enjoyed my Gin membership for the last 6 years but decided that it was time to cancel. Hard to find process and eventually forced to call anyway. On hold for quite a while and then answered by what appeared to be a call centre with masses of back ground noise and person said he couldn't hear me clearly. Re asked questions that are asked online before you are then asked to call...all a bit disappointing end to what has been an enjoyable experience over the years.....”

Helpful Report

Posted 2 months ago

“Been with craft gin for a while now and only bugbear I have is that you don’t have the choice of any other mixers. Not everyone likes tonics. You can put a lemonade in every once in a while, so why not give us non tonic drinkers the choice of this with our monthly subscription. Have emailed company about this previously and reply was “ we will let the team know”. Might sound trivial to some, but when you have a build up of tonics you don’t use and are paying for, just seems pointless.”

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Posted 3 months ago

“A great unique gift for gin lovers. A box of goodies arriving by post. The feature gin is accompanied by mixers, cocktail ingredients and snacks. What is there not to love”

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Posted 1 year ago

“Loving the rum, but as I get both the gin and rum boxes the snacks are pretty much the same. It would be nice if they were more different.”

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Posted 1 year ago

“I like the variety of gin and mixers, generally the cocktails are not my taste, too sweet - I’m a martini/ negroni gal so the syrup often goes down the sink. The price is going up and because of this is consider skipping and definitely would not boost. It’s disappointing that I can’t use my reward points without having to spend £80-100, other reward schemes give vouchers you can actually use against purchases you want rather than having to spend a minimum. That said I do like the club.”

Helpful Report

Posted 1 year ago

“The variety of gins is great. Some of the mixers and snacks aren’t as varied as they have been in the past. Getting rewards is good, but you have to spend quite a bit if you want to use them. The variety of ways in which you can use your rewards has reduced over the years.”

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Posted 1 year ago

“I find some of the ‘extras’ in the box, are not appealing to me. I don’t like the syrups, finding them too sweet & mindful of extra calories.”

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Posted 1 year ago

“Wonderful to have whole package of gin & accompaniments. Don't always like everything but you can't please all.”

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Posted 1 year ago

“I have enjoyed some fine and exciting gins from CGC. Unfortunately I have now cancelled my membership as it’s too expensive for me to continue given my pensioner status. Thank you.”

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Posted 1 year ago

“Wish there was a chance to do it Quarterly lime the gin boxes.”

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Posted 1 year ago

“Always a nice surprise receiving my box. The gins are different and it's nice to have something made specially for club members. The snacks are a lovely addition and we have found some firm favourite mixers, cocktails and snacks as a result of the gin club memberahip. The magazine is also interesting for real gin enthusiasts. I think the price is reasonable for what you get in the box and the notifications that your subscription has been taken and the postage is helpful.”

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Posted 1 year ago

“Great products, and timely delivery at a great price”

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Posted 1 year ago

“Greatvalue for money, chance to try different products”

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Posted 1 year ago

“Loved the gin, loved the cashew snack , not keen on tonic or soft drinks. Other snacks not my taste but you can't win them all. Main thing for me is a decent gin which this was. Nice botanicals so lovely flavour. My kind of gin. Love the fact that this as with other gins are bespoke to the CGC. Loved finding out about the other gin they produce. Love the excitment you get when your box arrives. Roll on the next one! :-)”

Helpful Report

Posted 1 year ago

“Enjoy the surprise of new quality gins and nibbles”

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Posted 1 year ago

“I love the anticipation of what's inside the box it's like receiving a present. Receiving different gins that are not available to everyone is also exciting.”

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Posted 1 year ago

“A little luxury to look forward to every month. As one month draws to a close, then the excitement grows, of what our gin box will enclose. Show casing a new craft gin, mixers, drinks, the craft gin club magazine and the snacks. So many new products to explore. As a member for many years, I have enhanced my gin drinking experience greatly. I can confidently match tonics with particular gins, compliment with garnishes and have the perfect serve.”

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Posted 1 year ago

“Look forward to beginning of each month for my new box”

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Posted 1 year ago

“Look forward to my box each month. A great club that I have been a member for many years. Love it.”

Helpful Report

Posted 1 year ago

Craft Gin Club is rated 4.8 based on 6,460 reviews