Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.76

4.8 Rating 6,546 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,546 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

Write Your review

Tell us how Craft Gin Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes really satisfied with this months gin really look in forward to making a nice drink thankyou”

Helpful Report

Posted 2 weeks ago

“It’s very good quality and a lovely treat with all the extras in the box it’s a little surprise each month very enjoyable”

Helpful Report

Posted 3 weeks ago

“Love getting the box. I keep thinking of cancelling as cant really afford. This months treats were made for us. Its our treat to open together.”

Helpful Report

Posted 3 weeks ago

“Excellent products, beautifully packaged and a very fair price.”

Helpful Report

Posted 3 weeks ago

“Very good value for money. Was extremely pleased with the products and treats”

Helpful Report

Posted 3 weeks ago

“Keep up the good work Keep doing what you do best. Lovely gins also gr8 rum too.”

Helpful Report

Posted 3 weeks ago

“A lovely company to deal with.”

Helpful Report

Posted 3 weeks ago

“Really enjoyed last months Rum , cocktail was one of my favourits.”

Helpful Report

Posted 3 weeks ago

“Fantastic advent calendar!”

Helpful Report

Posted 3 weeks ago

“my husband loves his gin and this is perfect”

Helpful Report

Posted 3 weeks ago

“Very good service , there was a hickup with my order but it was ver swiftly sorted out , Fast respons to my emails and all very friendly , will be using the club again”

Helpful Report

Posted 3 weeks ago

“The cocktails are lovely and a really nice drink”

Helpful Report

Posted 3 weeks ago

“Great selection of products each month”

Helpful Report

Posted 1 month ago

Hi Sheldon. We're so happy to hear that you've been enjoying your boxes and we hope that you're as excited as we are for you to receive your next box! Kind Regards, Chaney Customer Service Team Member

Posted 1 month ago

“As much as I love the rum, it isn't what I was told”

Helpful Report

Posted 1 month ago

Hi Mark. We're sorry to hear about your disappointment regarding the contents of your box. Whilst we are glad you enjoyed the Rum you got to try we understand that it can be a bit misleading if you receive an alternative Rum than what you believed you were going to receive. If you could please message us at members@craftginclub.co.uk we would be more than happy to explain what has happened here and hopefully resolve your confusion. Kind regards, Chaney Customer Service Team Member

Posted 1 month ago

“Unique gin discoveries: Each box features a full-size bottle of small-batch craft gin, often from lesser-known or exclusive distillers. This curation is the main draw for me, and I've found some new favorites this way.”

Helpful Report

Posted 1 month ago

Hi Peter. We're so happy to hear that we could introduce you to some new distillers, it's always our goal to highlight smaller or lesser-known distillers that we believe deserve the spotlight so we're glad to hear that this is working! We hope you enjoy your next box, and hopefully you can find a new favourite soon. Kind regards, Chaney Customer Service Team Member

Posted 1 month ago

“Nice selection of extras. Fast delivery and well packaged. Thank you”

Helpful Report

Posted 1 month ago

Hi Elizabeth, we're happy to hear this! Hopefully you're looking forward to your next box, I can guarantee that it will contain a wonderful selection of snacks and drinks. Kind regards, Chaney Customer Service Team Member

Posted 1 month ago

“we have only been a member for a short while but the gin and accessories are great, long may it continue.”

Helpful Report

Posted 1 month ago

Hi Steve. Welcome to the Club! We hope that you'll continue to enjoy your Gin boxes with us for the foreseeable future, hopefully they're just as good as the ones you have gotten the chance to try. Kind regards, Chaney Customer Service Team Member

Posted 1 month ago

“Very happy with my taster pack Thankyou .”

Helpful Report

Posted 1 month ago

Hi Jane, we're delighted to hear that you have enjoyed your taster box! We hope that if you get the chance to try another box it will be just as good an experience. Kind regards, Chaney Customer Service Team Member

Posted 1 month ago

“September's box is so lovely, mixers without sweeteners..yes! Delicious snacks too. Looking forward to the next one.”

Helpful Report

Posted 2 months ago

Hi Jock, we're glad to hear that we hit the mark this month! We'll be sure to pass along your feedback regarding the mixers and snacks so that hopefully we can continue this winning streak. Kind regards, Chaney Customer Service Team Member

Posted 1 month ago

“Oh wow ! Just returned to craft club and what an amazing box this one is ! Love it love it love it ! Also bonus if the rum of the month it’s a superb collection of mixers and goodies / thank you CGC you are amazing xx”

Helpful Report

Posted 2 months ago

Hi Tracey. Welcome back! We're glad to hear that your first boxes back were successes, we'll be sure to pass along this feedback so that we can continue this streak of making five star boxes and hopefully you can enjoy your next boxes just as much. Kind regards, Chaney Customer Service Team Member

Posted 1 month ago

Craft Gin Club is rated 4.8 based on 6,546 reviews