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Craft Gin Club Reviews

4.8 Rating 6,348 Reviews

96 %

of reviewers recommend Craft Gin Club

Company Reviews

4.8

Based on 6,348 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Craft Gin Club 5 star review on 19th July 2023

Craft Gin Club 5 star review on 19th July 2023

Craft Gin Club 5 star review on 18th July 2023

Craft Gin Club 5 star review on 18th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really enjoyed the club, but with excess gin and the cost of bills, I wanted to cancel my subscription. I, like many these days, am quite busy. Therefore it really irritated me that I needed to call and sit on holding order to cancel my subscription. I hate this sense of deliberate inconvenience in order to keep your cash coming.”

Posted 9 hours ago

“Very happy”

Posted 9 hours ago

“Look forward with excitement each month, anticipating what is going to be in the box. The box arrives promptly each month. Packaging is excellent, everything is well secure. Magazine is full of great articles and cocktail suggestions”

Posted 20 hours ago

“Look forward to delivery as exciting to see what gin and goodies in the box, always excellent:)”

Posted 22 hours ago

“Simply the best”

Posted 1 day ago

“Love my monthly gin box it's like Christmas every month”

Posted 1 day ago

“I’m always happy with the boxes received, especially as you have no idea what will be inside. Delivery is always good, and the customer service was fab, twice my payday fell a couple of days after payment was due, so I contacted both times and the were ver helpful.”

Posted 1 day ago

“Recently complained about damaged delivery and no one contacted me, that was 3 weeks ago, cancelled my membership”

Posted 1 day ago

“Receiving the gin of the month box is always exciting and always good value for money even if I don’t always love all the contents.”

Posted 3 days ago

“I always enjoy receiving my monthly box. I have always loved gin with a special spot for Plymouth gin. But also now enjoying all your lovely craft gins”

Posted 4 days ago

“Always look forward to seeing what’s in there”

Posted 5 days ago

“Absolutely love my Monthly treat to myself. There's always a great selection and the gins always amaze me either from where there from or some exquisite bottles. I enjoy making up the cocktails and there's always mixers,snacks and great quality magazine. In there you meet the maker of the gin and find out more about them and the story behind their gin. There's recipes too! Definitely worth it and you can skip any month and restart. Go on .....give it a go! 😍”

Posted 5 days ago

“In the two and a gald years of being in craft gin club... only ever didn't like one gin.... absolutely great value and love that you don't get off the shelf Gins... only unique Gins.”

Posted 5 days ago

“I love receiving my monthly box & discovering what the months theme is. Always new things to try & find it’s very good value.”

Posted 5 days ago

“Not the best to be honest, I tried their taster box which was excellent. I think paused my first box as I wanted to look at he website more and see what sort of thing they offered on a monthly basis. However the money still came out my account, I emailed and they told me that they couldn’t do anything about it until the box was delivered and I’d then have to pay to send it back. It arrived eventually, I thought I’d try it seeing as I’ve paid for it. I have to say I was disappointed nearly £50 on a bottle of gin, two tonics and two fizzy drinks which were disgusting, so they went down the sink. The only decent thing in the box was the measly two snacks, the vegan chocolate was not appealing at all. Safe to say I’ve completely cancelled the box and won’t be joining up again. I think it’s a complete rip off and you can buy better gin in Aldi.”

Posted 2 weeks ago

Hello, We're sorry to hear that you missed the deadline to skip a box. Discovering new gin brands and flavours is a really important element of the club for our members and we always strive to source spirits that will broaden your gin horizons, these are acompanied with tonics, mixers and snacks that we curate to create the perfect box. We're sorry to hear if this months box didn't suit your personal taste. As always we greatly appreciate your feedback. Kind Regards, Yasmine Customer Service Team Leader

Posted 2 weeks ago

“Very good value. Love the surprise with each box as you never know what you are getting. With the box I try gins mixes and snacks I have never heard of which is lovely”

Posted 3 weeks ago

“I love getting the box it's like Christmas”

Posted 3 weeks ago

“Loving the rum, but as I get both the gin and rum boxes the snacks are pretty much the same. It would be nice if they were more different.”

Posted 3 weeks ago

“I like the variety of gin and mixers, generally the cocktails are not my taste, too sweet - I’m a martini/ negroni gal so the syrup often goes down the sink. The price is going up and because of this is consider skipping and definitely would not boost. It’s disappointing that I can’t use my reward points without having to spend £80-100, other reward schemes give vouchers you can actually use against purchases you want rather than having to spend a minimum. That said I do like the club.”

Posted 3 weeks ago

“Absolutely love the excitement of revealing the new box each month and to be able to try so many new gins that I otherwise wouldn't come across, and the snacks that come with it just top off the joy at the beginning of each month”

Posted 3 weeks ago

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Craft Gin Club is rated 4.8 based on 6,348 reviews