Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.75

4.8 Rating 6,639 Reviews

94 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not bother with 'next day delivery' they use royal mail and clearly have no control over delivery times, just collecting a top up fee. Their response was to ask the person I had sent it to as a gift to reject it. Brilliant, a late present then tell them they're not allowed to keep it? Have subsequently ignored email asking to refund delivery fee. Irritating to have a nice gift spoiled by unpredictable delivery and sharp practice collecting charges they cannot fulfill.”

Helpful Report

Posted 2 years ago

I'm so sorry for any confusion caused by our express delivery option. When placing an order before 1.30 PM on a Friday, the delivery will happen on the following Monday. I'm glad we could clear this up via email, let me know if there is anything else I can do to help. Kind regards Trine Head of Customer Service

Posted 2 years ago

“Your boxes are always late and delivery is unpredictable. Change your courier - Royal Mail are hopeless. I am not happy with your service and I shall definitely cancel!”

Helpful Report

Posted 2 years ago

Hi GK. I'm so sorry to learn of your disappointment this month, and happy we could clear up the delivery timeline via email. Let me know fi there's anything else I can do for you. Kind regards Trine Head of Customer Service

Posted 2 years ago

“I love looking forward to my gin box very month l like all the snacks and drinks that comes with it. I also like that some are vegan because my daughter is vegan and we can share. My daughter doesn't like gin.. But she loves the magazine and vegan snacks and drinks. The cocktail she makes hers with rum or voker.”

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Posted 2 years ago

“My gin box is always welcomed with open arms every time!! Good value, well packaged and the magazine is always informative, interesting and fun.”

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Posted 2 years ago

“Fantastic gins and great accessories. A real journey of discovery”

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Posted 2 years ago

“Great box every month, extremely good value for money and great customer service”

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Posted 2 years ago

“Absolutely love my surprise box every month, no one else in the house likes gin so it mine....all mine!! If I have had an issue the customer service team are efficient friendly and professional, I've always felt they were interested in me as a person and making things right. Treat yourself, you can cancel anytime, go monthly, quarterly etc. If you've thought about it, do it.”

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Posted 2 years ago

“Love getting my box of gin every month 😋”

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Posted 2 years ago

“Amazing club , look forward to the surprise box every month , love the themes and fact they find gin from all over the world . Snacks are amazing too Good value ! Excellent communication when emailing in past .Been a member for well over 2 years now and very happy 😃”

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Posted 2 years ago

“I look forward to my next box to see what surprises are in store and I’m rarely disappointed! I get mine every three months so appreciate each time it arrives and haven’t tired of the gins yet ! How are there that many guns in the world ?”

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Posted 2 years ago

“I love this club. Can't wait for my box to arrive every month!! So many lovely things to try”

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Posted 2 years ago

“Loved this month gin box loads of snacks and garnish and tonic water and mixer to make cocktails”

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Posted 2 years ago

“Always love my gin boxes! Open them like an excited child. 😁”

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Posted 2 years ago

“My husband loves his gin boxes. It’s always like Christmas morning when they arrive as he eagerly opens the box to see what’s inside. The bottles are always such a beautiful design and my husband enjoys reading the magazine and making the different drinks.”

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Posted 2 years ago

“Great box thoroughly enjoyed it”

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Posted 2 years ago

“Every month the box is carefully packed with amazing products”

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Posted 2 years ago

“Great products, always feels like Christmas when we’re exploring the contents”

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Posted 2 years ago

“Love receiving my Craft Gin Club parcel it has introduced me to gins from various distillers around the world at an affordable price the magazine is a bonus too 🙂”

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Posted 2 years ago

“The box contained a good gin and some very nice drinks and snacks. I look forward to receiving it each month”

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Posted 2 years ago

“Lovely gin and accompaniments every time !”

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Posted 2 years ago

Craft Gin Club is rated 4.8 based on 6,639 reviews