Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.75

4.8 Rating 6,609 Reviews

94 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,609 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Signed up at a discounted rate, 16 quid instead of 42, ordered received within 2 days. But then they charged me £45 for another membership. Theyre now refusing to refund me. The most obvious scam/con going. I'll be going directly to my bank to get my money back Scum.”

Helpful Report

Posted 2 years ago

Hi! I'm so sorry to learn of your experience with us, but happy we were able to solve the problem via email. Please do get back in touch if there's anything else we can do for you! Kind regards Trine Head of Customer Service

Posted 2 years ago

“Bought this for my husband as an anniversary gift. It arrived whilst we were on holiday so we missed all the rum celebrations! However, surprised him when I gave it to him on 18 July...but he was so jet lagged he had forgotten to even buy a card!”

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Posted 2 years ago

“Amazing! I would subscribe to a rum box if available”

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Posted 2 years ago

“The boxes are something to really look forward to, each one being different and carefully thought out to work well together, definitely would recommend as a treat for yourself or a present for a lucky other!”

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Posted 2 years ago

“Excellent flavours!”

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Posted 2 years ago

“I'm not much of a rum drinker, but my daughter is. So really, I ordered it for when she comes round. We both had the perfect serve. Wow!!!!! Such an amazing flavour. There may not be much left for her next visit.”

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Posted 2 years ago

“Scam artists. Take advantage of customers in a cost of living crisis.”

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Posted 2 years ago

Hello! We're so sorry to hear you've had a bad experience. If you email us at members@craftginclub.co.uk a member of our lovely Memberships Team will be on hand to help - we're keen to understand how we can improve!

Posted 2 years ago

“Spiced Rum was nice, but quite mild in flavour was expecting more spice.”

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Posted 2 years ago

“This is a very interesting Rum. It has hints of sweetness but it isn't sweet it has a honey flavour on the tongue and is lightly spiced. It is a very pleasant drink which goes down really easily. Thank you for bringing it to our attention.”

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Posted 2 years ago

“Lovely smooth Rum , fantastic selection of nibbles & cocktails & magazine! we really enjoy opening this new box- 1st summer special Rum box we’re so hoping this could be the start of something really good & not just for the Summer please ! It’s a 10 out of 10 from us”

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Posted 2 years ago

“I really enjoy the variety of items that get posted each month!”

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Posted 2 years ago

“Really enjoyed the rum box - especially having everything I needed to make such a delicious cocktail :)”

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Posted 2 years ago

“It's great to have the offer of a special rum box, when spiced rum is something else I'm partial to! It seemed just like a gin box, but for that difference -- good selection of snacks and matching mixers. I have yet to try the cocktail but am looking forward to it!”

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Posted 2 years ago

“Brilliant, can’t wait for rum boxes to become part of the regular offering!”

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Posted 2 years ago

“I have just recently cancelled my membership to the gin club only because I had too much gin and have recently received my first rum box- I haven’t tried it yet but I am looking forward to doing so”

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Posted 2 years ago

“Love it . Wouldn't be in it otherwise and the new rum is beautiful. Going to try the vodka next. Rosemary”

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Posted 2 years ago

“Overall great experience. Tasting gins and cocktails I wouldn’t normally taste with the gin club. An error recently when I was sent half an order after a two week late due to no stock of items, the order was sent with no explanation of the missing items- I had to chase for an answer. When I do have to contact for any reason I do get a quick response and staff are always nice and helpful. The rum box was amazing! I didn’t think I liked rum but this box has completely changed my mind! The cocktails were amazing too - I’m still trying some! I would definitely get another rum box if they were on offer in the future.”

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Posted 2 years ago

“Having enjoyed the craft gins on a regular basis we were pleased to see rums being given the same treatment as that’s my partners preferred tipple. I said I would treat him to the first box and like the craft gins it didn’t disappoint We went away on holiday just after the box arrived and haven’t yet sampled the goods as he’s been back at work since we got back. Looking forward to sampling some of the treats and cocktails this weekend . Never been disappointed with a gin box of goodies and expect to be just as pleased with the rum”

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Posted 2 years ago

“Bringing new, wonderful gins and cocktails to my door from far and wide.”

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Posted 2 years ago

“The treats were all fantastic and while I love dark, golden and white rum, I dislike spiced rum otherwise it would have been 5 stars.”

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Posted 2 years ago

Craft Gin Club is rated 4.8 based on 6,609 reviews