Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.75

4.8 Rating 6,601 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,601 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 23rd February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having accepted the free trial, on receipt I decided to cancel my subscription. However, now I find that my first month's subscription has nevertheless been taken from my Bank Account. This is very poor.”

Helpful Report

Posted 2 months ago

Hi There, We’re very sorry to hear that you feel this way. Please be assured that we cannot take any payment without consent. Every new member must actively agree to our membership terms before an account is created or any payment is taken. We never take money without permission, and our process is designed to be fully transparent. If you ever receive a box you don’t want, you’re always able to return it, and our team is happy to guide you through our simple returns process. If you’d like us to review your account or clarify anything further, please get in touch at members@craftginclub.co.uk, we’re more than happy to help. Kind Regards, Sophie Memberships Executive

Posted 2 months ago

“Amazen deffinely rocomend craft gin”

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Posted 3 months ago

“Great selection of gins with appropriate garnishes and tonics. Helpful friendly staff if you need to contact them.”

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Posted 3 months ago

“Lovely selection in the introductory box I got free though another purchase. Great value.”

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Posted 3 months ago

“Great products and service. Have been a member for over 2 years now, and it is great getting the box each couple of months!!”

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Posted 3 months ago

“It a nice suprize openning the box to see what’s inside to try. Great magazine with recipe ideas”

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Posted 3 months ago

“The gins and snacks I had so far have been fantastic”

Craft Gin Club 5 star review on 20th November 2025

Helpful Report

Posted 3 months ago

“Bought this for our son-in-law and daughter as part of their Christmas present: they are both discerning gin lovers and this seemed the ideal way to let them experience some different brands and flavours. I really like the outer packaging of the boxes, but slightly disappointed with the 'drawers' , which are a bit flimsy. Overall, though it is a great gift which I hope will enthuse, educate and provide enjoyment!”

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Posted 3 months ago

“great gin great prices great service”

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Posted 3 months ago

“We have been customers of the Gin Club since just after its inception. Realy enjoyed the Gin and the service.”

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Posted 3 months ago

“Not sure if I should have received a rum box - but I haven’t, but I only joined fairly recently and received my gin box Could you let me know if i should have received this. Thanks Jill”

Helpful Report

Posted 3 months ago

Hiya Jill, Our apologies! If you could please message us at members@craftginclub.co.uk we will see what we can do to resolve this for you asap. Kind regards, Chaney Customer Service Executive

Posted 3 months ago

“Very Good!”

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Posted 3 months ago

“Excellent service and everything you need as a gin lover or tryer of other spirits like a little rum. Also has groups you can join to learn from other enthusiastic people who love gin and rum. All in all Craft Gin Club is an excellent company. I would recommend to friends and family who love a little tipple for medicinal purposes or just to enjoy a little favourite drink. Their customer service is also poor joy to deal with if you have any problems or issues. They will get everything sorted out with out hesitation or hassle. Couldn't recommend Craft Gin Club enough.”

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Posted 3 months ago

“The variety of gin and mixers were lovely. They came in a lovely box with some nice little extras”

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Posted 3 months ago

“Bottle received broken, replacement never received, then sold out. Photos were uploaded to yourselves. Very poorly wrapped. Had full refund, but that's not the point. It was a hard to get hold of Almave Ambar with Lewis Hamilton's signature on. It was a Christmas present for an avid F1 Fan. Messed about by Craft Gin Club and Evri. Very disappointed, will not order anything again.”

Helpful Report

Posted 3 months ago

Hi Joan, I'm sorry to hear about the frustrating experience you have had and would like to apologise. This is never an experience we would like for you to have. Whilst we do always try and replace items that are damaged in transit some items unfortunately run out of stock before we are able to do so and in these cases we cannot replace your items for you. I would like to apologise that we were unable to replace this for you and will be sure to pass along your feedback and experience so that we can prevent issues such as this from happening again. Kind regards, Sophie Customer Service Executive

Posted 3 months ago

“I enjoyed the drinks I was sent, made a delicious G&T. Some more gin would have been useful, as I have a couple of mixers left over!”

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Posted 3 months ago

“I ordered a bottle of Rum promoted by British Rail Card holders. The Craft Gin Club have taken paynet for the Rum and proceded to take money for unordered items. Avoid at all cost.”

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Posted 3 months ago

Hi Simon, We’re really sorry to hear about your experience. We can assure you that we never take any payment unless an order has been placed, so this definitely isn’t the experience we want for our customers. Our team would love to look into this and get everything resolved for you as quickly as possible, so please do reach out to us at members@craftginclub.co.uk with your order details. We’re always happy to help and want to make sure you only ever pay for exactly what you’ve chosen. Kind Regards, Sophie Memberships Executive

Posted 3 months ago

“Yes really satisfied with this months gin really look in forward to making a nice drink thankyou”

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Posted 4 months ago

“It’s very good quality and a lovely treat with all the extras in the box it’s a little surprise each month very enjoyable”

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Posted 4 months ago

“Love getting the box. I keep thinking of cancelling as cant really afford. This months treats were made for us. Its our treat to open together.”

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Posted 4 months ago

Craft Gin Club is rated 4.8 based on 6,601 reviews