Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.72

4.7 Rating 1,896 Reviews

95 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 1,896 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

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“Booking was easy…. Disappointing though that we could have booked the same room direct with the hotel much more cheaply!”

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Posted 1 month ago

“Nice easy transaction and a good deal. Thank you.”

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Posted 1 month ago

“Site was easy to use and information provided was good”

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Posted 2 months ago

“I had questions and concerns about my booking, the response was more than satisfactory, it was excellent. Thank you”

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Posted 2 months ago

“Was a fairly simple process to book hotel. Site gave information and options to book extras etc.”

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Posted 2 months ago

“They offered a big discount as compared with booking direct with the hotel.”

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Posted 2 months ago

“I had numerous emails from the company when the date I wanted was not available. Staff members offered other options. I managed another booking and paid in full for that booking. Then 2 days later had a second payment of $600+ taken/removed from my account...I have emailed regarding this error, am still waiting for your response. Look forward to hearing from you please”

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Posted 2 months ago

Dear Mrs Holloway, Further to our conversation last week, I hope that you managed to speak with your bank and solve the mystery of the $600 payment that had left your account. As mentioned the only payment taken by us was the one for your hotel booking. Hopefully my explanation gave you peace of mind that your booking and payment through us is secure. If you do need any further assistance regarding your booking with Dalhousie, please do not hesitate getting in touch with us. We wish you an enjoyable stay. Kind regards, Country Hotel Breaks

Posted 1 month ago

“The lady I spoke to and booked with was very helpful. But unfortunately I have only received one email which has me booked for the 17 when I payed for two nights 16 and 17 and no mention of the extras that I have paid for. So I have had to contact the hotel to confirm my booking but no booking reference on email. I then spoke to the spar booking and again no reference to give them but the hotel have been very helpful and have confidence my two dates and the spar l have been able to book l up grade the package due to it been a special birthday 60 for my wife now I will have to contact the hotel again to find out about the room and have we been booked in for are evenings meal 😣”

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Posted 2 months ago

Dear Mr Cullen, It's disappointing to receive a 1 star review. Two bookings were made, one for the 17th April which was for the Spa Day booking and one for a Hotel break commencing 16th April for 2 nights. These bookings are for two different departments at the hotel so the confirmations may not come through at exactly the same time. I have checked our records and can see both confirmations have been sent to you, however I will resend both of your booking confirmations in case these have been overlooked. Our phones lines are open 7 days a week. If you have any queries please do give us a call. Kind regards Country Hotel Breaks

Posted 1 month ago

“It would be nice if you could include more choice in all areas especially Scotland ! And make the pricing policy clear. Feel,it would be better to be shown as room rate not pppn and when you put the dates you require you should only show the hotels able to take that booking instead of having to go through every hotel individually.”

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Posted 2 months ago

“The help I received for this booking was faultless, we needed one ground floor room plus 2 others, Karen who I spoke to on Tuesday was brilliant in sorting it out also a pleasure to talk to. Will definitely use your company again.”

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Posted 2 months ago

“The booking process was very easy and quick. Confirmation email and a text were sent very quickly.”

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Posted 2 months ago

“Very efficient confermation instantly would recommend to family and friends”

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Posted 2 months ago

“The operator who helped me book an extended stay was brilliant and explained everything clearly and concisely so that I fully understood your booking system. She even rang me back to confirm my requests for ground floor accommodation & walk-in shower had been met, subsequently confirmed by emails.”

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Posted 2 months ago

“Contact with the reservation staff was quick and pleasant. The information was accurate and relevant.”

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Posted 2 months ago

“Easily booked. Good value”

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Posted 2 months ago

“Lovely staff, a little tired and we didn’t have a view out of the window! Had to have the lights on when in the room due to no natural light.”

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Posted 2 months ago

“Really impressed with the level of information on the site, the choice, the ease of finding the right place with dates and costs, and the smooth booking process. Great work”

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Posted 2 months ago

“It helpfully drew my attention to a hotel I would not otherwise have known and I was able to make a booking readily.”

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Posted 2 months ago

“Instant confirmation which is extremely reassuring and hopefully updates will follow if needed”

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Posted 2 months ago

“Lots of choice on the website and some really good hotel and dining packages. Great value.”

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Posted 2 months ago

Country Hotel Breaks is rated 4.7 based on 1,896 reviews