Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.72

4.7 Rating 1,896 Reviews

95 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 1,896 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straightforward booking process - was disappointed with the very limited range of dates and hotels on offer (even booking mid week and months ahead) but that said, once I found something suitable, the booking process and confirmation went very smoothly. Good value for money overall.”

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Posted 2 months ago

“Good easy process”

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Posted 2 months ago

“I had a specific request for a hotel stay in April . Julie went over and above to sort it out for me . Great service thank you .”

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Posted 2 months ago

“Easy to search for what I wanted and the offer was better than going direct to the hotel.”

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Posted 2 months ago

“Easy to book and clear list of benefits included in your offer. Our break was excellent value. Thank you”

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Posted 2 months ago

“Our first time using country hotels, very impressed with how good the wed site was and the great value for money they offer , will definitely use again.”

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Posted 2 months ago

“Easy to search for offers and simple booking”

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Posted 2 months ago

“I am so pleased I found this website, it's comprehensive, has lots of options, and some great deals. Any communication I had was professional with a fast response. I booked one break away and upon my return immediately booked to return with friends!”

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Posted 2 months ago

“Easy to book with confirmation sent”

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Posted 2 months ago

“Booked with a Voucher and was abit of a nightmare to find the correct link to apply this. Turns out my voucher is worth £50 more than the cost of the room I will be staying in - great! Check in & Check Out times on website are not easily visible on website. There was no information about the facilities & restaurant menu incorrect on website; had to Email multiple times for information about the above; and Customer Support were somewhat helpful somewhat rude. Checked the reviews after booking and abit worried about the stay itself...”

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Posted 2 months ago

Dear Customer We are disappointed to receive a two star review. All the information for each hotel is clearly displayed on our website, we can only apologise if you were unable to find this. I can see that you contacted us via email regarding your potential booking when our office was closed and we responded the following morning answering all of your questions. I am sorry that the hotel's menu was not up to date, however these are sample menus and are changed seasonally. I am pleased to see that we were able to send you the correct menu. The voucher purchaser kindly included a small supplement for you to choose your dates all year round including peak season, as you booked to stay in the lower season, there is a small price difference of £15. Our lines are open until 7pm during the week and until 6pm at the weekend, you can also email us at any time, our team is here to answer any questions or concerns. We wish you a lovely stay. Regards Country Hotel Breaks

Posted 2 months ago

“Easy to view for each hotel with clear expectations and benefits of each hotel listed, and with good packages. Would use again if I want to book another hotel”

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Posted 2 months ago

“Very good”

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Posted 2 months ago

“Spent quite a while looking through the extensive list of hotels available. Having made a choice it was easy to book the required nights and confirmation of the book q]was swift.”

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Posted 2 months ago

“Our first time booking with Country Hotel Breaks. A good selection of hotels and very easy to get the hotel we wanted. Happy with the hotel we have booked and the price we have payed.”

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Posted 2 months ago

“Too many options, conditions and offers. Navigating very dificult, especially with a voucher.”

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Posted 2 months ago

Dear Customer We are disappointed to receive a 2 star review. We are open 7 days a week, until 7pm Monday-Friday and 6pm Saturday and Sunday and are always on hand to help with any queries, process bookings and explain and the finer details. Please let us know if you have any queries in the future and we'd be happy to assist. We wish you a pleasant stay. Kind regards Country Hotel Breaks

Posted 2 months ago

“Good range of hotels. Website easy to navigate. Very easy to book.”

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Posted 2 months ago

“Great choice of Hotel Breaks in the areas we were considering. Booking very easy. Immediate feedback from hotel after booking. Would recommend the service and definitely book again. Thank you.”

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Posted 2 months ago

“Very simply and easy site to find amazing deals, booking was simply with emails sent to confirm in a timely manner. Can’t wait to go away x”

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Posted 2 months ago

“Good booking process”

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Posted 3 months ago

“Not particularly helpful with my booking query, had to call back twice and still not resolved. Ended up calling the hotel direct to get a response and they sorted it out immediately”

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Posted 3 months ago

Dear Customer Thank you for your 3 star review. I have looked into your enquiry and when you called you asked for a marina view, to ascertain whether this was possible & available we needed to contact the hotel. We received a reply from the hotel within two hours and my colleague called you back to advise you of the hotel's reply and you decided you were not going ahead with the booking at that point. As we are a booking agent with 240 hotels on our portfolio, there are times when there is specific requests and / or requirements, we need to contact the hotel in question. We are sorry that you felt the length of time to get back to you was not helpful. We can see you have now booked and wish you a pleasant stay. Kind regards Country Hotel Breaks

Posted 2 months ago

Country Hotel Breaks is rated 4.7 based on 1,896 reviews