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Country Hotel Breaks Reviews

4.7 Rating 2,333 Reviews
95 %
of reviewers recommend Country Hotel Breaks
4.7
Based on 2,333 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Country Hotel Breaks Reviews

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Exceptional service, quick ,easy and great value. Will definitely use again. Thank you.
Helpful Report
Posted 3 years ago
Spoke to a lovely lady called Clare who was very helpful.
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Posted 1 day ago
Easy to search and book and options clearly displayed. Always good deals available and good cancellation options.
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Posted 2 days ago
These breaks are really good value for money !
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Posted 4 days ago
The staff were very helpful with a slightly complicated booking and use of a gift voucher. I could not fault them. Looking forward to our next break.
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Posted 6 days ago
I always enjoy using the website but I would like a map of England showing all hotels for an overview
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Posted 6 days ago
Excellent
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Posted 6 days ago
Professional advice.
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Posted 1 week ago
Good choice and range of hotel accommodation. Easy to book with clear instructions.
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Posted 1 week ago
Very easy to deal with, even when I had to make a phone query. Very efficient and a pleasure to deal with, called me back very quickly once they had contacted the hotel and they had an answer. Already recommended to a few friends and look forward to using again in the future.
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Posted 1 week ago
The site is not easy to use. You need to know their way of talking in the first place. It is not laid out in easy to follow steps. We had to phone them at some point to get help. We wanted to extend our two night stay to three but there was no explanation how to do this and what we tried didn't allow that to happen. It wasn't at all clear how to find a hotel that our voucher would cover. We hated using the site and more than once talked about cashing in our voucher so we didn't have to use the site. We would never give this as a gift to anyone, it was a real chore to use.
Helpful Report
Posted 1 week ago
Hello, Thank you for taking the time to share your experience. We’re sorry to hear that you found the site difficult to use and that it caused so much frustration. Your feedback is invaluable and highlights areas where we clearly need to improve. We understand how important it is for the booking process to be simple, clear, and user-friendly, especially when you’re looking forward to a relaxing getaway. We’re sorry that extending your stay and finding hotels covered by your voucher wasn’t straightforward, and that you had to call for support. We’re actively reviewing how information is presented on our site and how we guide users through the booking process. Your comments will be shared with our development and customer service teams to help make the experience better for all our users. Thank you again for your honest feedback, and we’re genuinely sorry we didn’t meet your expectations. Best wishes Countryhotelbreaks
Posted 1 week ago
Easy to book and excellent packages offered through them at our hotel of choice which were not available on the hotels web site
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Posted 2 weeks ago
I recently found it necessary to change my booking. I would like to highly commend Toni who looked after me perfectly. It makes a great change to talk to someone on the phone who offers great service from the time they pick up the phone. Toni listened and showed interest in what I had to say and dealt with my booking change effectively. *****
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Posted 2 weeks ago
Nice site with plenty of very decent offers compared to other sites I normally visit - booked a 3 night deal and we are very pleased with the price
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Posted 2 weeks ago
Mary was so helpful in accommodating our needs and went above and beyond to make sure that we got the best price. I am very happy with the deal we have been given.
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Posted 2 weeks ago
Good choice of hotels and website easy to use.
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Posted 2 weeks ago
Quick & easy
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Posted 3 weeks ago
Booking was easy and I had no problems. There was a small hit hitch at Country Hotel Breaks end with my email address but quickly resolved after a call from the company.
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Posted 3 weeks ago
it was all straight forward and simple to book
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Posted 3 weeks ago
Very easy to create my booking. Other options are clear and the additional info is helpful.
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Posted 3 weeks ago
Very easy to book online followed by an immediate confirmation by email. A further email to confirm evening meal timing preferences. Brief conversation later to clarify I had the room of my choice with a very helpful receptionist who was very engaging. Can't fault the booking system, correspondence or the excellent receptionist. T quality service.
Helpful Report
Posted 3 weeks ago
Country Hotel Breaks is rated 4.7 based on 2,333 reviews