Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.71

4.7 Rating 2,416 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,416 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

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“Simplicity itself, have used before and will continue to use.”

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Posted 1 month ago

“Easiest Gift voucher to buy and redeem could do it all online instantly. Good value for money”

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Posted 1 month ago

“Lovely location, excellent service and food”

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Posted 1 month ago

“Very easy to book and a great choice of hotels.”

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Posted 1 month ago

“Very helpful when I had query, prior to my booking.”

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Posted 1 month ago

“The booking confirmation didn't arrive until the following day, causing us to ring the hotel to check the booking had actually been made.”

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Posted 1 month ago

“Very helpful and efficient support from the booking colleague. Thanks you made booking really easy.”

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Posted 1 month ago

“An excellent professional service”

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Posted 1 month ago

“I was dissapointed to see that more than one hotel that I tried to book, which said had my dates available , actually didn't have any dates available as they are no longer taking bookings through your site ! Rather dissapointing ! The agent that I spoke to was very helpful. I eventually settled on a hotel, and found booking thriugh the website very easy.”

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Posted 1 month ago

“No hassle- easy to view & select due to the pictures & descriptions”

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Posted 1 month ago

“Easy to book although a query raised a disappointing response. I was not satisfied with the reply from the booking team and consequently l would be hesitant to book again.”

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Posted 1 month ago

“I had a voucher to use and navigating the website to book the stay was really straightforward and quick to complete.”

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Posted 1 month ago

“It was easy to follow the instructions and make a booking. Clear details given”

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Posted 1 month ago

“Very easy to book after making the difficukt decision of where to go!!!”

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Posted 1 month ago

“Excellent website, they sent me a £25 voucher code off my first booking, I was delighted with that, and received confirmation very quickly.”

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Posted 2 months ago

“Quick response and easy website to use.”

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Posted 2 months ago

“Very easy to book”

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Posted 2 months ago

“I recently stayed at this hotel and overall had a pleasant experience. The property itself is well-maintained, clean, and comfortable—definitely a good place to unwind. What truly stood out was the staff: incredibly friendly, attentive, and always ready to help with a smile. Their hospitality made the stay feel warm and welcoming. However, the food was a bit of a letdown. Despite the inviting atmosphere, the dining options were very, very average. Nothing was particularly bad, but nothing memorable either. If you're a foodie looking for standout meals, you might want to explore nearby restaurants instead. In short: great hotel, fantastic staff, but the culinary experience could use a bit of a boost.”

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Posted 2 months ago

“Upon booking through the website I received a code for £25 off your first booking over £250. We had received a voucher for £200 as a gift so thought that it was great I wouldn't have to pay much however the code would not work despite the booking being £255. I spoke to a member of staff on the phone who advised to go ahead and they would watch for the booking coming through and manually add it. This did not happen and I've paid £55. Disappointing service.”

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Posted 2 months ago

Hello Karen, Thank you for sharing your feedback and I’m sorry for the disappointment caused. Our promotions do exclude bookings made using gift vouchers, which is why the code could not be applied automatically. However, as a gesture of goodwill, we’ve refunded £25 back to your payment card. We truly value your custom and hope this helps reassure you that we want every experience with us to feel positive. We hope you have an enjoyable stay at The Lodge on Loch Lomond. Best wishes Countryhotelbreaks

Posted 2 months ago

“The sourcing and booking process was fairly easy and I was able to find a hotel that met all of our requirement. The website provided all necessary information to evaluate each location without referring out to other websites or by making phone calls / chat”

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Posted 2 months ago

Country Hotel Breaks is rated 4.7 based on 2,416 reviews