Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.70

4.7 Rating 2,593 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,593 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

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“Have used Country House Breaks several times over the past 2 years. Always been great and deals are great value. Would recommend”

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Posted 2 years ago

“Simple, easy to use and great choice of hotels.”

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Posted 2 years ago

“Lots of choice, easy to navigate and book. Would recommend and use again.”

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Posted 2 years ago

“Response to my initial query about some special requests at the hotel was dealt with promptly and with extreme efficiency. Very pleased with service.”

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Posted 2 years ago

“Booking online was easy enough but I had problems trying to pay with my credit card. Your colleague on the phone soon got it sorted.”

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Posted 2 years ago

“Excellent easy to use Web site Booking experience was first rate”

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Posted 2 years ago

“I was able to see the available hotels in the areas I was looking.”

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Posted 2 years ago

“I telephoned you for help with the booking and got a very helpful young woman . She was great”

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Posted 2 years ago

“Straight forward, completed online”

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Posted 2 years ago

“Speedy response to emails regarding spa enquiries and booking.”

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Posted 2 years ago

“I had a slightly strange booking request so was therefore unable to complete online. When I contacted Country Break hotels, they couldn't have been more helpful. They promptly emailed the hotel to establish if it was possible to accommodate my request, keeping in contact with me throughout. The booking and payment process was easy and I received confirmation withing minutes. I highly recommend them for anyone wishing to stay in any of their super hotels.”

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Posted 2 years ago

“First time using this site and seems fairly easy . Only issue I had was on payment it kept coming up with an error a couple of times but eventually worked .”

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Posted 2 years ago

“Using the web site to book a voucher would be useful if you were made aware of the value of your gift so you could make an informed decision before entering all the details.”

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Posted 2 years ago

“It was easy to follow. No problem booking. Thank you.”

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Posted 2 years ago

“The site is pretty simple to use but I do hope that anyone buying gift vouchers realises that if your break cost less than the value of your voucher - then the company won’t allocate unspent funds for extras - like a meal or bottle of wine to use the full value- they simply keep the residual value unless you can book another holiday break within the 12 month period- this is really bad in my view and the company is simply claiming the underspent value- really disappointing and I won’t be using them again and would suggest you very carefully consider the terms and conditions before buying any gift vouchers!!”

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Posted 2 years ago

Thank you for your feedback and how lovely that you were given a voucher to use to book our hotels in our portfolio, although it is very disappointing to receive 1 star from you. We are a hotel booking agent who also sell monetary vouchers for any chosen amount, which can be redeemed toward booking a hotel break via our website. Hotels will not accept vouchers from an agent for extras, this is advised at the time of booking and also on the voucher you received stating 'Please note your voucher is NOT VALID AT HOTELS. You must make a booking in advance and pay for it using your voucher via our reservations team or websites.' However, any remaining money left on the voucher can be put toward booking another stay at one of our hotels or you can gift it to someone if you wish. The voucher needs to be redeemed before the expiry date on a booking, but the stay date at the hotel can be for any time in the future. Kind regards, Country Hotel Breaks

Posted 2 years ago

“No problem booking with Country Hotel Breaks”

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Posted 2 years ago

“Very easy to use - different room options made clear”

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Posted 2 years ago

“Country Hotel Breaks look after you regarding choosing some nice hotels.”

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Posted 2 years ago

“I booked a weekend break for the family and was able to ask questions and chat with someone on their portal to sort everything out. Very professional.”

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Posted 2 years ago

“A number of hotels listed had no long term availability so a waste of effort. A number of hotels appeared in two different regions. It would have been better to have a map showing hotels rather than select a region and then have to use a map to find out where they were and whether suitable location”

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Posted 2 years ago

Country Hotel Breaks is rated 4.7 based on 2,593 reviews