Hello Jason,
Thank you for leaving your review as your feedback is really important to us.
I’m sorry to hear you had this issue.
Can you get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com and share further details of the insurer in question and screenshot of the issue.
Ka, Confused.com Representative
“Found.the best deal for van insurance.i never stay with the same ins..company on an annual renewal ..Always find that ins..co.think that you will renew automatically at much inflated rates..I Always take my NCD.. with me to a New company via Go Compare ..Always comes up Trumps..👍”
“You never can get this price of business inshurance where it shows you on the quote.after you speak with any of the inshurance providers the price it changes.so stupid”
Hello,
Thank you for leaving your review.
As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website.
However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority.
Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question.
I’m very sorry for any inconvenience this has caused you. We hope to hear from you soon.
Ka, Confused.com Representative
Hello Peter,
Thank you for leaving your review.
As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website.
However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority.
Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question.
I’m very sorry for any inconvenience this has caused you, Peter. We hope to hear from you soon.
Ka, Confused.com Representative
