“The system took the registration, make and model etc and produced quotes, but it wasn't clear that these did not cover a campervan (professionally converted when new) and meant that we almost took out insurance that would have been invalid.”
Hello,
Thank you for leaving your review as your feedback is really important to us.
I’m sorry to hear you had this issue.
If your vehicle was converted after being sold it would most likely still appear on the database as a van rather than a campervan.
We do have a section dedicated to campervans
https://www.confused.com/caravan-insurance/campervan
If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email help@help.confused.com.
Dan, Confused.com Representative
