Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,166 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,166 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very easy to use - great price as well”

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Posted 3 weeks ago

“Confused.com saved me a lot of money. Thank you.”

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Posted 3 weeks ago

“Your price from the same insurer was lower than from another website.”

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Posted 3 weeks ago

“Easy to use good way of saving money”

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Posted 3 weeks ago

“A useful way to compare various insurere”

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Posted 3 weeks ago

“I'd rather see quick prices for selecting a plan and I guess I was able to do that this time.”

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Posted 3 weeks ago

“Found the cheapest cover for home insurance through you”

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Posted 3 weeks ago

“A 'must use' comparison site when looking for a good insurance deal.”

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Posted 3 weeks ago

“went through list provided chose my provider went through my requirements job done”

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Posted 3 weeks ago

“I got a fantastic quote from Adrian flux, but it would not let me go any further. Very disappointed.”

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Posted 3 weeks ago

Hello Kim, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Ka, Confused.com Representative

Posted 3 weeks ago

“Easy to use app and the bonus gifts are good.”

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Posted 3 weeks ago

“Useful search”

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Posted 3 weeks ago

“Nice to be able to compare prices”

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Posted 3 weeks ago

“Very basic response. If I need to check with insurer than why we are checking price compare at your site”

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Posted 3 weeks ago

Hello, Thank you for leaving your review as your feedback is really important to us. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email help@help.confused.com. Ka, Confused.com Representative

Posted 3 weeks ago

“easy to find about all the quotes that I needed and to buy the one I chose”

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Posted 3 weeks ago

“My search found several companies with the same cover at a cheaper rate. I went with Urban Jungle, who had a good rating on the review sites, and completed the application easily. Very satisfied.”

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Posted 3 weeks ago

“Easy to follow”

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Posted 3 weeks ago

“Easy - best quote”

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Posted 3 weeks ago

“I'm not sure what to say, except that the AA seems to be the best bet for my home contents insurance.”

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Posted 3 weeks ago

“Found me a good price last year but an even better one this year.”

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Posted 3 weeks ago

Confused.com - Home Insurance is rated 4.6 based on 68,166 reviews