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Confused.com - Home Insurance Reviews

4.6 Rating 70,175 Reviews
92 %
of reviewers recommend Confused.com - Home Insurance
4.6
Based on 70,175 reviews
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Read Confused.com - Home Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
“Very good easy to use and will use it again”
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Posted 5 months ago
“Well worth comparing prices of different companies on Confused. com. I'd been with the same company for 6 years, but my loyalty wasn't reflected in their automatic renewal quote. In their letter to me, it said, "If you're unhappy with the renewal price, give us a ring to discuss it, and we may be able to offer a lower price". I spoke to them,and they immediately reduced the price by £30.00. I considered that unacceptable, as they could have given me that in their original renewal quote, which I might have accepted, but Confused. com, found me cheaper quotes from other companies. So by trying to be greedy, they lost my loyalty. Obviously, loyalty isn't rewarded in this day and age, so it pays to shop around.”
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Posted 5 months ago
“Best price, but check info supplied from previous year is correct, for example were any claims made in last 12 months? Otherwise your quote price will be incorrect and if any claim is not declared then insurance could be voided”
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Posted 5 months ago
“So easy to get a competitive quote easy to choose with no pressure”
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Posted 5 months ago
“Very good”
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Posted 5 months ago
“Just to much trouble went straight to Tesco picked up phone all done very quickly and you actually speak to a person.”
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Posted 5 months ago
Thanks for your review. I’m sorry you found it too much trouble and that you ended up going straight to Tesco. We aim to make things quick and straightforward and to provide direct support when needed. If you’d like, we can help you review your options or guide you through the process step by step. You can also reach our team at help@help.confused.com for direct assistance. Kind regards, Confused.com Representative
Posted 5 months ago
“Good price I intend to buy for next month”
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Posted 5 months ago
“It was so easy to use the site. No confusion for me!”
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Posted 5 months ago
“took out insurance on your site ,paid in full. not received documents or anything from insurance company, looks like ive been scammed. going to bank tomorrow to see fraud team.”
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Posted 5 months ago
Thanks for leaving your review. We’re sorry to hear you haven’t received your policy documents after purchasing. Because Confused.com is a comparison site and not your insurer, we’re unable to send your policy documents. Most insurers will send your policy documents digitally, so it's best to check in your email inbox. If the documents have been posted, they're normally sent the next working day and can take up to 7 days to arrive. If you haven't received your documents within 7 days, contact your insurer and they should be able to resend them. Still can't find your policy documents? Reach out to your insurer directly and they'll be able to help. Dan, Confused.com Representative
Posted 5 months ago
“Excellent website. User-friendly. Rewards are an incentive to use this website.”
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Posted 5 months ago
“Web was early to negotiate and find an answer to your query”
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Posted 5 months ago
“Very informative and easy to use”
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Posted 5 months ago
“Found it very helpful & saved a lot of time”
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Posted 5 months ago
“fgfhedtheth”
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Posted 5 months ago
“No problems, great website, easy to use”
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Posted 5 months ago
“Insurance made easy”
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Posted 5 months ago
“I found a mid-priced insurance that gave me all of the cover I need”
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Posted 5 months ago
“very good service”
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Posted 5 months ago
“The state was easy to use and provided a good choice of suppliers”
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Posted 5 months ago
“Easy to use. Clear options & with ability to compare quotes makes life simple”
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Posted 5 months ago
Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews