Thanks for your review. I’m sorry you found it too much trouble and that you ended up going straight to Tesco. We aim to make things quick and straightforward and to provide direct support when needed.
If you’d like, we can help you review your options or guide you through the process step by step. You can also reach our team at help@help.confused.com for direct assistance.
Kind regards,
Confused.com Representative
“took out insurance on your site ,paid in full. not received documents or anything from insurance company, looks like ive been scammed. going to bank tomorrow to see fraud team.”
Thanks for leaving your review.
We’re sorry to hear you haven’t received your policy documents after purchasing. Because Confused.com is a comparison site and not your insurer, we’re unable to send your policy documents.
Most insurers will send your policy documents digitally, so it's best to check in your email inbox. If the documents have been posted, they're normally sent the next working day and can take up to 7 days to arrive. If you haven't received your documents within 7 days, contact your insurer and they should be able to resend them.
Still can't find your policy documents? Reach out to your insurer directly and they'll be able to help.
Dan, Confused.com Representative
