Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 70,175 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 70,175 reviews

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Anonymous

Anonymous // 01/01/2019

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“Easy and quick to use and saved me money.”

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Posted 5 months ago

“Very good to deal with, saving you money and being rewarded in the mean time, can't fault them,”

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Posted 5 months ago

“Good reviews and comparisons”

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Posted 5 months ago

“No nonsense clear quotes and instructions”

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Posted 5 months ago

“Easy way to get comparison of prices from different suppliers but the old system of gifts for buying through Confused.com has been replaced by an App based system No Thanks”

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Posted 5 months ago

“Allows direct comparison of multiple providers easily and presented results in an understandable way.”

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Posted 5 months ago

“Signed me up for a brand new policy instead of renewing my policy with the same provider. And got the renewal date wrong.”

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Posted 5 months ago

Hi Sebastian, Thanks for leaving your review as your feedback is really important to us. We are very sorry to hear that your quote details were incorrect when you reached the insurers site; this is definitely not the experience we want for you. We want to investigate this as a priority, but we’re unable to do this on the review site. Can you please email complaints@help.confused.com so we can look into this immediately? Ka, Confused.com Representative

Posted 5 months ago

“Good collection of sites to choose from and a wide range of prices.”

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Posted 5 months ago

“I found that you provided for my needs at a fraction of my previous provider was charging me. However the devil is in the detail.”

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Posted 5 months ago

“A handy comparison tool for comparing House insurance”

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Posted 5 months ago

“It was easy to compare prices when you can see the quotes all together.”

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Posted 5 months ago

“fairly easy to navigate was the cheapest quote, this year”

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Posted 5 months ago

“Easy to use, quick respnce.”

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Posted 5 months ago

“Have used Confused.com lots.Very easy to use.”

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Posted 5 months ago

“The service is very easy to use and gives you various prices from various company's .”

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Posted 5 months ago

“Easy to find a good deal.”

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Posted 5 months ago

“Still looking for cheaper one”

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Posted 5 months ago

Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail. Confused.com Representative

Posted 5 months ago

“figures on the confused site bear no resemblance to the final figure from the provider”

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Posted 5 months ago

Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. To help figure out why your price has changed, please first check for these common changes: - Did the payment method change from annual to monthly? - Did you add or upgrade any optional extras? (e.g. add legal cover etc) - Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’) If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly: Screenshot of the price on Confused.com Screenshot of the price on the insurer's website Insurer's name Date you obtained the quote We hope this is resolved for you soon! Ka, Confused.com Representative

Posted 5 months ago

“Easy to use and prices straightforward to compare.”

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Posted 5 months ago

“Got a better deal than from another comparison website.”

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Posted 5 months ago

Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews