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Dan, Confused.com Representative
“For the bathroom question i put 3 as i have three.. I got a quote from Privilege.. when i went back to check my answers.. I saw it included toilet only room so it went to 4.
Then i got a message saying we are unable to insure you !”
Thanks for leaving your review.
We’re very sorry to hear that your quote details were incorrect when you reached the insurers site; this is definitely not the experience we want for you.
We want to investigate this as a priority, but we’re unable to do this on the review site. Can you please email complaints@help.confused.com so we can look into this immediately?
Dan, Confused.com Representative
“Great experience, very easy to answer all the information required in order to get the best quote. The quotes came back very competitively compared to my current home insurance so I have accepted and purchased a new policy. I understand I will also receive a £20 gift card just for buying the policy- what a bonus!”
