Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 64,573 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 64,573 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“I purchased home insurance for the rewards but didn’t not receive any rewards or my £30 voucher”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for leaving your review. I'm very sorry to hear you were having issues with your rewards and can see that after raising it with our reward team your rewards were issued on 05/11/2025. I hope this helps! Dan, Confused.com Representative

Posted 2 weeks ago

“I like to use the website because of reward system as well as competitive prices for insurance . I have recommended to friends & they have them used the website too”

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Posted 2 weeks ago

“Easy to use and always gives a good service with lots of choice.”

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Posted 2 weeks ago

“Does what it says on the tin”

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Posted 2 weeks ago

“Helpful but the final price is always higher than the price first displayed.”

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Posted 2 weeks ago

“good value for money web site easy to us”

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Posted 3 weeks ago

“Some what straight forward”

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Posted 3 weeks ago

“Easy to use and plenty to consider once you have the results.”

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Posted 3 weeks ago

“Easy to use and great service”

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Posted 3 weeks ago

“Process was quite easy to follow and quick to operate.”

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Posted 3 weeks ago

“Easy to use as always, I have been using confused for years and am very happy it saves time not having to fill in long questionnaires for each insurance company you try for a quote.”

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Posted 3 weeks ago

“++++++++++++++”

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Posted 3 weeks ago

“Pleasant experience thank you.”

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Posted 3 weeks ago

“Very helpful & a great go to place when searching for the best deals o offer.”

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Posted 3 weeks ago

“Came up with various quotes and terms from different companies. Made our decision easy”

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Posted 3 weeks ago

“Happy with results”

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Posted 3 weeks ago

“Excellent”

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Posted 3 weeks ago

“does the job”

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Posted 3 weeks ago

“Always competitive and the free gift plus free drinks are an added bonus.”

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Posted 3 weeks ago

“Very easy to follow”

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Posted 3 weeks ago

Confused.com - Home Insurance is rated 4.6 based on 64,573 reviews