“The process is fine as are the prices, however, the so called REWARDS system is a joke. If you buy more than one Insurance Policy per annum their rewards handlers go into melt down and suspect you of being a scammer. Confused, you let yourselves down, rubbish”
Hello Geoffrey,
Thanks for leaving a review.
I'm very sorry to hear you had this experience with the Confused.com rewards.
Because you have posted on a review site, we cannot view your specific Confused.com account details here. To help us resolve this, please email our support team at help@help.confused.com. Once we have your details, we can jump right in and find out what went wrong.
Jess, Confused.com Representative
“Easy to log on and get a good price comparison as my renewal with my current insurer was shocking I managed to get a much better quote and went with it so glad I compared prices as I think to many people don’t bother and I strongly recommend that they do”
Hi Mark,
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you feel this way
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Ka, Confused.com Representative
“good price on home insurance but could not acsess the app with my phone sent a message to customer service and was told i was out of the time allowed to claim. i could have claimed the same amount another website. so i will not bother with confused again.”
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you had this issue
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Ka, Confused.com Representative
“Confused found me a much better deal than the renewal quote from the insurance I already had. Prices from 60% cheaper than the quote, but chose much better cover with accidental damage for both buildings and contents still at least ⅓rd cheaper than the existing renewal cost... Thanks A+++++ service”
