Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,553 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,553 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“The price you quoted was not the price quoted by the insurance company. I contact the company and was informed you were quoting the wrong prices.”

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Posted 2 months ago

Hello Adrian, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore I have emailed you requesting further information from you. Please could you keep an eye on your inbox to locate the email. I’m very sorry for any inconvenience this has caused you, Adrian. We hope to resolve this for you soon. Jess, Confused.com Representative

Posted 2 months ago

“easy quick and worth the trouble”

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Posted 2 months ago

“very competitive”

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Posted 2 months ago

“Good bargains. Happy about the rewards.”

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Posted 2 months ago

“it all depends if I need to claim”

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Posted 2 months ago

“Easy to use and good choices”

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Posted 2 months ago

“I found the best three quotes including my current insurer. However, Privilege Platinum offered a better deal. I was transferred to their site and got to the payment. I put in my card details and called for my bank code when the "sorry we can't insure you" screen appeared. Why ? Privilege had my details from Confused info. But I'm staying put this year.”

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Posted 2 months ago

“This was not the cheapest, but it my needs adequately.”

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Posted 2 months ago

“Dem to have a lot of companies with more competitive prices”

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Posted 2 months ago

“Seemed to be very easy”

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Posted 2 months ago

“Efficient easy to use service”

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Posted 2 months ago

“Helped to save me over £200 on house insurance., Result!!!!”

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Posted 2 months ago

“Excellent choice of insurance with varying levels of cover. Easy to compare and complete purchase. Excellent prices, saved over £350 with same cover.”

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Posted 2 months ago

“Confused.com helped me save almost 40% on my home insurance renewal whilst identifying an excellent provider and product”

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Posted 2 months ago

“So input my details and requirements and had lots of companies to choose from. Chose to go with the AA for building and contents insurance as fitted my needs and budget. All sorted within an hour so very happy.”

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Posted 2 months ago

“I purchased building and contents insource following the options provided by Confused - much cheaper than my renewal quote.”

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Posted 2 months ago

“I got a better price for home insurance than my renewal price with the same company”

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Posted 2 months ago

“Good choice of types available.”

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Posted 2 months ago

“It was good value & easy to use”

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Posted 2 months ago

“Very good”

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Posted 2 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,553 reviews