Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,553 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,553 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Good prices and cover”

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Posted 2 months ago

“easier than other sites to use”

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Posted 2 months ago

“Quick and efficient to receive competitive quotations from which to select in greater detail. Thanks.”

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Posted 2 months ago

“It’s a straightforward process, reminders are useful and the prices found seem competitive. It was quick to do and the rewards are worth having.”

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Posted 2 months ago

“Good, reasonable prices for buildings insurance. Including Legal Cover and Home Emergency Cover. Churchill Plus via Confused.com cheaper than the renewal from the same provider. Plus you get a voucher and free drinks what is not to like?”

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Posted 2 months ago

“Just what I needed”

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Posted 2 months ago

“Great prices and easy to use 👍👍”

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Posted 2 months ago

“Extremely Informative and helpful well satisfied.”

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Posted 2 months ago

“Found it very easy to comprehend and apply for.”

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Posted 2 months ago

“Website is so easy to use..”

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Posted 2 months ago

“Very efficient and clear”

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Posted 2 months ago

“I took out insurance with Confused.com as with the rewards it worked out better value although I could have got the same insurance with the same company for less by buying direct.”

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Posted 2 months ago

“Uncomplicated. Easy to navigate.”

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Posted 2 months ago

“Very easy to change my house insurance and a great price”

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Posted 2 months ago

“Very good website and competitive prices”

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Posted 2 months ago

“Simple,straight forward, easy to do”

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Posted 2 months ago

“Easy to use.”

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Posted 2 months ago

“I thought the service was very good thanks”

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Posted 2 months ago

“Some important requirements are ignored in the quotes, e.g. cover for up to 60 days away. Renewal premium was significantly lower than the cheapest quote.”

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Posted 2 months ago

Hello, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices or the specific aspects of cover that may be included in a policy, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. Dan, Confused.com Representative

Posted 2 months ago

“Easy to use”

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Posted 2 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,553 reviews