Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,553 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,553 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“I was impressed with quotes though never received any of the promised £40 awards on purchase of a policy”

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Posted 2 months ago

“Very pleased would highly recommend great saving!”

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Posted 2 months ago

“Very user friendly web site and great savings. Will be using this site in the future.”

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Posted 2 months ago

“Nice and easy but I keep getting reminders to check my quotes when I’ve least purchased through confused.com”

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Posted 2 months ago

“Loads and loads of emails despite opting out. Very confusing way to get your reward. ,why isn't it automatic?”

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Posted 2 months ago

Hello Kenneth, Thank you for leaving your review. I’m sorry to hear you’ve been receiving unwanted emails. If you’d like to unsubscribe, you can update your preferences when signed into your Confused.com account. Please go to Account > Settings > Contact preferences to make this change. I can see you also claimed your reward on 31/12/2025 please note it can take up to 14 working days to be verified. I hope this helps but if you need further assistance please contact customer support team at communications@confused.com. Jess, Confused.com Representative

Posted 2 months ago

“My one stop for any kind of insurance, great prices and great rewards.”

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Posted 2 months ago

“Thank you for finding the right home insurance for me”

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Posted 2 months ago

“Easy to use website and find a competitive quote that met our requirements”

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Posted 2 months ago

“Very competitive and easy to arrange”

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Posted 2 months ago

“Very good”

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Posted 2 months ago

“Easy to do cheap and exactly what i want stress free”

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Posted 2 months ago

“Easy to use But still sending reminders now I have purchased”

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Posted 2 months ago

“Easy to use site and significant saving.”

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Posted 2 months ago

“It was very helpful”

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Posted 2 months ago

“Problem solved!!!! Thank you for being so good!!”

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Posted 2 months ago

“Good for comparing home insurance prices and to compare details of cover. When selected carefully read about any optional extras that may increase the price but if you want them it maybe worthwhile. Easy to use but I would only recommended to a friend who was competent with I.T use.”

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Posted 2 months ago

“Easy to access. Plenty of choice.”

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Posted 2 months ago

“Good strait forward website to compare the different companies for whatever insurance you want.”

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Posted 2 months ago

“Always use them for different insurances, great company to use”

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Posted 2 months ago

“The site is easy to navigate and there are some great prices”

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Posted 2 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,553 reviews