Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 67,945 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 67,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“very easy to use”

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Posted 1 week ago

“Information shocking no email to advise anything”

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Posted 1 week ago

Hello, Thank you for leaving your review. I’m sorry to hear you haven’t received your policy documents after purchasing. As we’re a comparison site, we do not administer policies and therefore are unable to send your policy documents. Please contact the insurer you purchased with directly and they’ll be able to help. You will find their contact details on their website. I hope this helps explain the matter. Dan, Confused.com Representative

Posted 1 week ago

“Very pleased with Confused.com. Contacted me on regular base with up to date offers which allowed me to make my mind as who and when to go with.”

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Posted 1 week ago

“Great prices 👏”

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Posted 1 week ago

“Smiley face”

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Posted 1 week ago

“Gave what they promised - a choice of premiums. Thanks”

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Posted 1 week ago

“Very good website: easy to use and helpful.”

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Posted 1 week ago

“All very straightforward - inexpensive & a £20 reward”

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Posted 1 week ago

“Not sure I would trust half of the cheap insurance deals to actually pay out.”

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Posted 1 week ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email help@help.confused.com. Dan, Confused.com Representative

Posted 1 week ago

“i can not say much as is my first time with the company”

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Posted 1 week ago

“I've used confused.com for a number of years and find the site straight forward. Also like the vouchers plus free coffees from greggs. No complaints”

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Posted 1 week ago

“Great value with added rewards”

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Posted 1 week ago

“Simple to use and saved me £ 830 on home insurance .”

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Posted 1 week ago

“Great site, easy to use and sound results which I took up on.”

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Posted 1 week ago

“Easy to understand and use.”

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Posted 1 week ago

“Straightforward easy to use”

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Posted 1 week ago

“Good site easy to use”

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Posted 1 week ago

“Straightforward to use put In your requirements all companies with deaf to ratings and prices within minutes”

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Posted 1 week ago

“Good for finding insurance quotes, but the quotes supposedly valid for 4 days, refresh every day with higher prices and you can't retrieve the one from the day before which is still supposed to be valid. Also, it takes ages to validate the reward you earn, meaning you likely won't be able to use it in the month you buy the insurance”

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Posted 1 week ago

“Saved £300 by switching instead of automatically renewing that's without Confused.com rewards. Excellent.”

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Posted 1 week ago

Confused.com - Home Insurance is rated 4.6 based on 67,945 reviews