“will not b useing again. always used in past but am now unable to get rewards as uve changed how. only got basic phone so cant access rewards no longer”
Thanks for leaving your review as your feedback is really important to us.
Our Rewards+ program is app exclusive to ensure a secure and seamless experience. Because of this, a mobile device is required to log in, view and use any earned rewards.
At the moment, we’re unable to offer an alternative option if the Confused.com app can’t be downloaded, as access to the app is one of the requirements to claim the reward. This is outlined in our Terms and Conditions:
“4. To be able to claim The Offer, you must have access to the internet, a Confused.com account, and have downloaded and logged into the Confused.com app.”
We understand this may be a little frustrating, and we’re sorry for any disappointment caused. Hopefully, if you’re able to download the app in the future, you’ll be able to enjoy this and other rewards available through Confused.com.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
“It saves a lot of time as you only enter your information once. It’s also good that you can compare with others that it gives you. It doesn’t however include big know brand names but still, if the cover suits then it doesn’t matter. I saved £70!!”
“Very competitive prices on all home insurance would highly recommend to all,different opinions available to suit all needs what cover you require spreading the payments is a great option available as well”
“A great way to find the best prices, plus even better now that they offer incentives like free Greggs hit drink and a supermarket gift card! Thank you”
Thanks for leaving your review.
We’re sorry to hear you have had this issue with your insurer.
As we are a comparison website we don't administer your policy so are unable to assist with policy queries.
Please reach out to your the directly and they'll be able to if you would like to discuss it in more detail.
Dan, Confused.com Representative
