Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 67,914 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 67,914 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great value with added rewards”

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Posted 1 week ago

“Simple to use and saved me £ 830 on home insurance .”

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Posted 1 week ago

“Great site, easy to use and sound results which I took up on.”

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Posted 1 week ago

“Easy to understand and use.”

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Posted 1 week ago

“Straightforward easy to use”

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Posted 1 week ago

“Good site easy to use”

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Posted 1 week ago

“Straightforward to use put In your requirements all companies with deaf to ratings and prices within minutes”

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Posted 1 week ago

“Good for finding insurance quotes, but the quotes supposedly valid for 4 days, refresh every day with higher prices and you can't retrieve the one from the day before which is still supposed to be valid. Also, it takes ages to validate the reward you earn, meaning you likely won't be able to use it in the month you buy the insurance”

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Posted 1 week ago

“Saved £300 by switching instead of automatically renewing that's without Confused.com rewards. Excellent.”

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Posted 1 week ago

“Getting the quotes is great but I purchased one straight away but constantly I am being sent emails asking me to choose and that my time is running out! It would be great to join your dots a bit better once a person has purchased.”

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Posted 1 week ago

Hello, Thank you for leaving your review. I’m sorry to hear you’ve been receiving unwanted emails. If you’d like to unsubscribe, you can update your preferences when signed into your Confused.com account. Please go to Account > Settings > Contact preferences to make this change. I hope this helps. Dan, Confused.com Representative

Posted 6 days ago

“Once set up giving all the details requested, easy to use”

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Posted 1 week ago

“Happy, would use again”

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Posted 1 week ago

“gives many options which results in me getting a better deal at a much lower price”

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Posted 1 week ago

“Price on confused was £234 when I tried to purchase the policy the price changed to £391 for the exact same policy even it is still the lower price on confused.”

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Posted 1 week ago

Hello, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email complaints@help.confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you. We hope to resolve this for you soon. Dan, Confused.com Representative

Posted 6 days ago

“Found it easy to use and I am computer illiterate,”

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Posted 1 week ago

“Relatively straight forward”

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Posted 1 week ago

“Easy access to site & presentation of questions in order to obtain quotations.The premium saving was considerable,from £805 to £456.The cover was even wider than the existing provider.Very pleased.”

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Posted 1 week ago

“Very simple to do and great prices”

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Posted 1 week ago

“Easy to get multiple quotes, with various prices for you to choose according to your budget.”

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Posted 1 week ago

“The comparison site was extremely helpful in selecting my policy.”

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Posted 1 week ago

Confused.com - Home Insurance is rated 4.6 based on 67,914 reviews