Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,527 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Confused.com was very easy to use and excellent in deciding which product to purchase.”

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Posted 2 months ago

“Very easy site to follow & use, also when diverting onto an actual insurance site to check the details further. No problem at all. Very easy to extend & purchase which ever insurance you chose whether that be car, house, travel.”

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Posted 2 months ago

“Prices in the real world”

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Posted 2 months ago

“Offers a wide range of options for Home Insurance from basic to all inclusive policies.”

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Posted 2 months ago

“I’ve always found the most competitively priced home insurance quote at Confused.com”

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Posted 2 months ago

“Amazing experience”

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Posted 2 months ago

“Finding home insurance was easy and I saved money by finding a cheaper quote. As long as loyalty is penalised by insurance companies the will be a need for price comparison sites. Confused. Com made the job easier.”

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Posted 2 months ago

“I’ve used this app twice now for the last two years. I will probably use it again next year for my home insurance. I think it’s a reasonable app but I did find navigating the menus a little difficult at times.”

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Posted 2 months ago

“Thank you for sending me the best Home Insurance quote which I have taken up. Very much appreciated and most thankful!”

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Posted 2 months ago

“Easy to use, competitive quotes, very happy!”

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Posted 2 months ago

“It was an easy site to navigate very user friendly I had lots of different companies to choose from would definitely use again”

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Posted 2 months ago

“as always you provide good information”

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Posted 2 months ago

“I found it very frustrating trying to buy the chosen insurance”

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Posted 2 months ago

“Easy to do”

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Posted 2 months ago

“Thank you confused I made a excellent saving through another company from your site”

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Posted 2 months ago

“I've been using Confused.com for at least 10 years. Have always purchased both car and home insurance via their app. Great range of quotes and a straightforward online system. Never had an issue yet. I also appreciate the reward system, it's a good deal and £20 a time is definitely worth it, also easy to apply for. Good company and a great deal.”

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Posted 2 months ago

“For someone like me with ageing IT skills, Confused.com is really useful. I get people phoning me at all hours, and it's easy to lose track of where I got to, but Confused reminds me! Unfortunately, I have a few friends who never got into IT, and the companies we have to deal with now seem totally incapable of making adjustments for them. They can't respond to emails, submit data electronically, or even pay online, so it all entails very long phone calls, and today I heard of a gentleman making a 40 mile round trip to pay a bill before the deadline. Could Confused help them as well?”