Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,532 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,532 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“I've been using Confused.com for at least 10 years. Have always purchased both car and home insurance via their app. Great range of quotes and a straightforward online system. Never had an issue yet. I also appreciate the reward system, it's a good deal and £20 a time is definitely worth it, also easy to apply for. Good company and a great deal.”

Helpful Report

Posted 2 months ago

“For someone like me with ageing IT skills, Confused.com is really useful. I get people phoning me at all hours, and it's easy to lose track of where I got to, but Confused reminds me! Unfortunately, I have a few friends who never got into IT, and the companies we have to deal with now seem totally incapable of making adjustments for them. They can't respond to emails, submit data electronically, or even pay online, so it all entails very long phone calls, and today I heard of a gentleman making a 40 mile round trip to pay a bill before the deadline. Could Confused help them as well?”

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Posted 2 months ago

“Very helpful, easy to follow and compare different options”

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Posted 2 months ago

“Seems to be an efficient way of finding insurance.”

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Posted 2 months ago

“Very good and comprehensive”

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Posted 2 months ago

“easy to use competitive prices”

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Posted 2 months ago

“Contacted me in good time to advise that my policy was due for renewal. Website is easy to use and access my quotes.”

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Posted 2 months ago

“Very easy to use”

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Posted 2 months ago

“Easy to obtain quotes and to adjust when required. Found best deal £40 cheaper than my renewal quote - from the same company! A+++”

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Posted 2 months ago

“this so site is so easy to use and gives confidence that I am getting the best deal for my house insurance, thank you”

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Posted 2 months ago

“Ease of use and value for money”

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Posted 2 months ago

“Easy and quick to do. Saved me money.”

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Posted 2 months ago

“Love a comparison site! So much easier. Confused.com is easy to use and gives you the cheapest options first. Would recommend.”

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Posted 2 months ago

“Easy to view options and the ability to choose the right level that worked for me.”

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Posted 2 months ago

“they gave me a good choice of insurance”

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Posted 2 months ago

“Cheaper than my renewal quote with the same provider!”

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Posted 2 months ago

“Easy to use for a comparison site. Once transferred to the insurer the base prices can tend to change if you log out and go back in for whatever reason!”

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Posted 2 months ago

“it gave plenty choices and their links. very easy to use”

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Posted 2 months ago

“Easy to get quotes. Especially as my details are saved. Love the rewards!”

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Posted 2 months ago

“Easy to use web site providing excellent options”

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Posted 2 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,532 reviews