Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 67,912 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 67,912 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very happy with the quote”

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Posted 2 days ago

“Excellent service”

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Posted 2 days ago

“Easy to use easy to excess information that help me secure the right property insurance . I will continue to use this platform for all mine and my family needs thank you”

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Posted 2 days ago

“Quite easy & helpfull.”

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Posted 2 days ago

“Found a cheaper home insurance policy with the help from Confused.com”

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Posted 2 days ago

“Very good thank you.”

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Posted 2 days ago

“Kept getting quotes but unable to pay online for some reason. Rang the insurance company to pay that way but they could not find the reference number given on confused site Waste of time, gave up and went elsewhere”

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Posted 3 days ago

Hello, Thank you for leaving your review. You can locate quote reference numbers on the results page by selecting 'More info'. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Dan, Confused.com Representative

Posted 1 day ago

“I found buying my Home Insurance with Confused.com quick and easy.”

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Posted 3 days ago

“easy to use. especially stored info from previous years makes it simple”

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Posted 3 days ago

“Very easy application form to complete. Large selection of quotes to look at, and unexpectedly low prices compared to my current insurer expiring in a week's time. I chose between companies that had 5 star Defacto certification.”

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Posted 3 days ago

“They stored my data from last year and produced a very competitive quote at renewal.Came up with the same insurer as their main competitors but much cheaper.CB”

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Posted 3 days ago

“No nonsense straight forward saved time and money”

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Posted 3 days ago

“The company that you gave me was to expensive and I found one myself much cheaper than your quote so thank you for nothing.”

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Posted 3 days ago

Hello, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. Dan, Confused.com Representative

Posted 1 day ago

“Easy to navigate”

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Posted 3 days ago

“Best price”

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Posted 3 days ago

“Easy to understand and follow.”

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Posted 3 days ago

“Great experience”

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Posted 3 days ago

“Easy to work with to get all the answers to the question.”

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Posted 3 days ago

“Helpful comparisons”

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Posted 3 days ago

“Confused.com often have reasonable prices for their insurance and their free gift card and free drinks for 12 month go a long way to making it a lot better.”

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Posted 3 days ago

Confused.com - Home Insurance is rated 4.6 based on 67,912 reviews