Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 66,059 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 66,059 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great easy to use service. Simple to use gappy with the quote I got from Tesco.”

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Posted 1 day ago

“I was able to find better home insurance on Confused.com than I was on other comparison websites”

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Posted 1 day ago

“Easy to use and renew policies. bonus of having the rewards too when buying cover. App is easy to follower and use. reminders are useful too when its time to renew.”

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Posted 1 day ago

“Website is easy to use and the prices given better than other comparison websites. It was straightforward to take out a policy and the additional perks offered were welcome.”

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Posted 1 day ago

“I got a brilliant deal with exactly what I needed.”

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Posted 1 day ago

“Very easy to use and an excellent source of information. Highly recommended”

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Posted 1 day ago

“I got some good quotes but when I chose to buy, I was referred to the Insurer’s web site, faced more questions from an agent and in the end they almost doubled my quote, and I didn’t buy. So eventually Confused.com didn’t really work for me.”

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Posted 1 day ago

“I was looking for home insurance and went on the confused webste. I found it very easy to get the quote and was extreemly happy with the service that i recieved and the extra perks that went with it. also brought car isurace and doubled my perks .I have used these before and very ahappy with the service.Thanks confused”

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Posted 1 day ago

“No confusion with the procedure..it was click, click, check what i needed and click done..”

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Posted 1 day ago

“3 times X 5 minutes never answered the phone”

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Posted 1 day ago

Hello James, Thank you for leaving your review, your feedback is really valuable to us. I'm sorry to hear you've had this issue. As Confused.com is a comparison website we don't have a phone number or operate a phone service. If you’d like to contact us, please email communications@confused.com with details of your query and our team will be happy to help. Dan, Confused.com Representative

Posted 17 hours ago

“No no no no no”

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Posted 1 day ago

“It was really easy to use the confused.com site. And I was offered 5* defaqto home insurance for £75 less than my renewal price. Plus the promise of a £20 voucher. Happy Days! Thank you confused.com”

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Posted 1 day ago

“Easy to navigate and provides very competetive quotes”

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Posted 1 day ago

“I was sent a selection of companies with their cost well in advance of renewal date. This saved a late scramble to find renewal prices. A quick search confirmed your offers were reasonable so re insured with your first suggested company. It was easy to set up in advance. Many thanks”

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Posted 1 day ago

“nice and straight forword”

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Posted 1 day ago

“I find Confused.com very easy to use and I like that they keep details from Year to Year so you don’t have to go through a bunch of questions before you get a quote.”

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Posted 1 day ago

“Confused ensured the specification of needs were correct and then provided a schedule of companies offering appropriate insurance cover at substantial saving of a renewal offer from my existing insurance company”

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Posted 1 day ago

“A good comparison site.”

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Posted 1 day ago

“Easy to use and nice to be able to compare different companies side by side”

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Posted 1 day ago

“easy to use and very helpful”

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Posted 1 day ago

Confused.com - Home Insurance is rated 4.6 based on 66,059 reviews