Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.58

4.6 Rating 62,962 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 62,962 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to navigate through all the stuff required to get a quote”

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Posted 14 hours ago

“Trouble free service”

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Posted 14 hours ago

“very helpful and straight forward.”

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Posted 14 hours ago

“My renewal was excessive so I went to confused.com. I found a home insurance that clicked my boxes and fitted my financial situation.”

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Posted 1 day ago

“Confused best describes it”

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Posted 1 day ago

Hello Muriel, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Jess, Confused.com Representative

Posted 8 hours ago

“All very straightforward and easy to decide”

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Posted 1 day ago

“Gave me an excellent list of good priced quotes and easy to purchase on line and the money voucher and Greggs coffee deal was a welcome bonus Thank you Confused.com”

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Posted 1 day ago

“It was easy and straightforward to use, will definitely recommend to others.”

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Posted 1 day ago

“Easy to use, lots of interesting quote options”

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Posted 1 day ago

“Great found me a brilliant deal”

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Posted 1 day ago

“A better experience than money supermarket, it was the best price for home insurance when compared to the other online search sites.”

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Posted 1 day ago

“Easy to use find what you wanted”

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Posted 1 day ago

“Easy to use site”

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Posted 1 day ago

“For me, not a good experience. Too many offers - life's too short to deal with the overload.”

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Posted 1 day ago

“Most things were straight forward and easy to follow.”

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Posted 1 day ago

“Easy to use and reasonable price gained using this site”

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Posted 1 day ago

“Very easy site to use. Always turn to Confused.com for my quotes. Home insurance arranged speedily.”

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Posted 1 day ago

“Thought I’d bought house insurance and set up a direct debit but it’s disappeared from AA Gold I thought that I’d paid the first payment on my credit card. But no trace. Worrying”

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Posted 1 day ago

Hello Maxene, Thank you for leaving your review. I’m sorry to hear you haven’t received your policy documents or confirmation of your policy after purchasing. As we’re a comparison site, we do not administer policies and therefore are unable to send your policy documents. Please contact the insurer you purchased with directly and they’ll be able to help. You will find their contact details on their website. I hope this helps explain the matter. Jess, Confused.com Representative

Posted 8 hours ago

“Very good service”

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Posted 1 day ago

“easy to use. Not always the best price”

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Posted 1 day ago

Confused.com - Home Insurance is rated 4.6 based on 62,962 reviews