Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,343 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,343 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“The whole renewal process was so easy. I felt like I was well informed and not pressurised at all in making a renewal decision.”

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Posted 1 month ago

“Policy quote accepted. Have no way of answering what I don’t know about regarding future performance. Am pleased to get fair and reasonable insurance”

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Posted 1 month ago

“Sorted the appropriate insurance with little difficulty. Good price and good cover.”

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Posted 1 month ago

“Easy to use website and found cheapest and best insurance that would meet our needs.”

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Posted 1 month ago

“Very good and accurate service.”

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Posted 1 month ago

“Very quick and easy”

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Posted 1 month ago

“great service thank you”

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Posted 1 month ago

“Very helpful comparison website”

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Posted 1 month ago

“Great help and easy to use. Love the free coffee too!”

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Posted 1 month ago

“It’s very easy and the rewards are excellent..”

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Posted 1 month ago

“Not matching my insurance dates correctly. Aiming to sell even not correctly dated insurances.”

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Posted 1 month ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. Quotes on Confused.com are user generated with the exception of automatic renewal reminder quotes which are generated by our system based on information previously provided on the site. If any information on a quote is incorrect or out of date you can edit that quote at any time to correct the mistake or simply create a new quote instead, which will reset the next set of auto quotes as well. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 1 month ago

“Very informative regarding where you can save money and get a good deal without having to do a lot of research.”

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Posted 1 month ago

“Easy to use and follow. Plus plenty of Companies.”

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Posted 1 month ago

“So easy to use”

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Posted 1 month ago

“Simple to use. Lots of choices”

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Posted 1 month ago

“I was pleased with the renewal prices”

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Posted 1 month ago

“Quick and easy site to navigate, it retains your information from the previous year to simplify the process”

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Posted 1 month ago

“Click on to Aviva would not let me purchase, went to AA to get insurance.”

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Posted 1 month ago

“Confused.com has become my go to price comparison website as it is extremely easy to use, and I enjoy receiving the rewards of retail vouchers and free drinks.”

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Posted 1 month ago

“Easy transaction”

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Posted 1 month ago

Confused.com - Home Insurance is rated 4.6 based on 68,343 reviews