Name: Confused.com - Home Insurance
Rating: 4.57

“Nothing to add”

Posted 8 months ago

“Bought my insurance through confused.com but they still keep contacting me to arrange it before it runs out. Thought I’d get rewards for buying through them but just get a message on the app saying they’re currently not available. Looks like a rip- off.”

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Posted 8 months ago

Hello, Thanks for leaving a review. We’re sorry you had trouble accessing rewards. We paused rewards as we implemented some bug fixes and enhancements to the rewards section of our app. Good news, everything is back up and running now! Please feel free to return to the Confused.com app. If you need further assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Jess, Confused.com Representative

Posted 8 months ago

“Just so easy to get and good value”

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Posted 8 months ago

“Excellent House Insurance - Tesco was the winner and thank you again for reminder and competitive premiums.”

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Posted 8 months ago

“Easy to use but not sure of confirmation”

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Posted 8 months ago

“Easy site to navigate and they do all the work.”

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Posted 8 months ago

“Found all the information I required and was able to make a purchase that suited my needs.”

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Posted 8 months ago

“Great selection of choices in double quick time.”

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Posted 8 months ago

“Best platform to save you money 💰”

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Posted 8 months ago

“A bit of a hassle having to use the web but vert quick and positive response when I spotted an error in last years house data and needed a new quotation. New price a lot lower than last year.”

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Posted 8 months ago

“Provided cover I needed. Incentives were an attraction.”

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Posted 8 months ago

“Help me choose and purchase it”

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Posted 8 months ago

“I went through the process of renewing my house insurance online and up to the end everything seemed to be OK, but when I went to the paying process and thought I had paid the premium, I didn't receive any notification that it had went through. Having thought that maybe I had made a mistake somewhere along the line, I went through the whole process again and again at the end there was no notification of the money being paid. I discovered to my horror after going online to my banking account that there was two pending payments waiting to be taken. Please ensure that the end process of the online payment is very clear that the payment has been made. I went to my bank and they said that they could fix this for me, but it makes me wary of using this app again.”

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Posted 8 months ago

“Every year I use confused.com for house and car insurance. I always find a great deal. I highly recommend.”

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Posted 8 months ago

“Okay, service keen prices.”

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Posted 8 months ago

“Easy and convenient”

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Posted 8 months ago

“Easy to navigate and see the best deals on offer”

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Posted 8 months ago

“I use confused.com for all my insurance needs. However, the rewards section has been down for 4-5 days. When will this be fixed? Could you please update me. Thank you”

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Posted 8 months ago

Hello, Thanks for leaving a review. We’re sorry you had trouble accessing rewards. We paused rewards as we implemented some bug fixes and enhancements to the rewards section of our app. Good news, everything is back up and running now! Please feel free to return to the Confused.com app. If you need further assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Jess, Confused.com Representative

Posted 8 months ago

“It's nice sometimes to get reminders of when your insurance is due but when they Confused.com actually do the searching just before it's due and present you with the best deals and quotes that takes away of having to enter all the details again, then to get reminders of the lowest quote and when it's due is fine. So I would recommend this site”

Confused.com - Home Insurance Reviews