Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,673 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,673 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Straightforward & easy to use.”

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Posted 3 months ago

“Easy to use, very good prices . Will use again.”

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Posted 3 months ago

“Easy to set up and a good price”

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Posted 3 months ago

“Easy to use.. I contacted a new cheaper insurance this year via Confused. Thank you.”

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Posted 3 months ago

“I have used Confused many times and i am always pleased, site easy to follow and prices competitive. The added free drink and other incentives an added bonus”

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Posted 3 months ago

“Very easy to use.”

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Posted 3 months ago

“clear and easy to follow excellent layout of options”

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Posted 3 months ago

“It is very easy to use confused. Com. Sometimes the questions for home insurance can be a bit ambiguous as we are ALL different house holders, one size doesn't fit all.”

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Posted 3 months ago

“Lots to choose from and easy to access each quote”

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Posted 3 months ago

“Easy to use and very low price for insurance”

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Posted 3 months ago

“Very prompt,very competitive quotes,one of which I taken up,and saved £100 on previous providers renewal quote,and on an equally comprehensive policy.”

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Posted 3 months ago

“Cheapest price. Easy to use website”

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Posted 3 months ago

“Easy to sort out- plain English used, so easy to understand”

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Posted 3 months ago

“Confused.com made buying home insurance so easy.”

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Posted 3 months ago

“Helpful reminders”

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Posted 3 months ago

“Very good”

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Posted 3 months ago

“Find this comparison site the best for prices and rewards”

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Posted 3 months ago

“I could not find a way of paying for the insurance and there is no one to contact by phone poor service”

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Posted 3 months ago

Hello Richard, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. You set up and pay for your policy after transferring to the insurers website using the links provided on the results page. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Dan, Confused.com Representative

Posted 3 months ago

“I have used confused .com and been very happy with the competitive results.I have also used confused for a number of years”

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Posted 3 months ago

“This offered a lot of possible policies that I could choose from. It would have helped if Confused included a rebuild calculator.”

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Posted 3 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,673 reviews