Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,642 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great service very easy to use”

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Posted 3 months ago

“The entire insurance selection process was straightforward. Hence easy to navigate and choose what was best for my individual needs.”

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Posted 3 months ago

“Easy to access some highly competitive home insurance prices.”

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Posted 3 months ago

“App is not letting me delete things I do not want .very annoying.”

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Posted 3 months ago

“Easy to use”

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Posted 3 months ago

“Plus……Saves a lot of hassle searching for insurance quotes. Negative…..1st central insurance was my first choice but was unable to complete application ( bank payment) rejected 4 times!!”

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Posted 3 months ago

“very good service allround”

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Posted 3 months ago

“It was a great experience and certainly worked very well in my case.”

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Posted 3 months ago

“It's easy to navigate, and good prices for insurance.”

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Posted 3 months ago

“I found it a comparatively easy site to search. A review of the terms and conditions on I policy I wanted to review was in a very small font making it hard to rea, even by someone with relavely good eyesight.”

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Posted 3 months ago

“Where’s my reward am still waiting”

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Posted 3 months ago

Hello Lesley, Thank you for leaving your review. I’m unable to locate a claim for a Confused.com reward under your email address. To claim a reward, please visit the Confused.com Rewards section of our app and complete the claim form. I hope this helps! Dan, Confused.com Representative

Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“Very good I am dyslexic, so my next-door neighbor help me. It saves me quite a lot of money thank you very much.”

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Posted 3 months ago

“Easy to use”

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Posted 3 months ago

“Great prices available.”

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Posted 3 months ago

“Easy to use website for an 81 year old”

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Posted 3 months ago

“Did not proceed as needed landlord insurance not available on this site.”

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Posted 3 months ago

Hello, Thanks for leaving us a review. I'm sorry to hear you had difficulties locating the Landlord insurance section of our website. If you still require quotes you can complete the Landlord insurance quote form here: https://www.confused.com/home-insurance/landlord I hope this helps but if you have any further queries the Landlord insurance section of our website is managed by Simply Business and you can contact them on 0333 0146 683. Jess, Confused.com Representative.

Posted 3 months ago

“Using the computer to find my best buy was easy even for me who is not computer savee.”

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Posted 3 months ago

“Fairly straightforward to enter details and found me the cheapest deal.”

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Posted 3 months ago

“prices were good”

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Posted 3 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,642 reviews