Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,655 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Arranging home contents insurance via Confused.com was all done with absolutely no confusion, I'm happy to say! They supplied me with a list of suitable providers by email and I made my choice. Better price than last year!”

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Posted 3 months ago

“A great range of quotes and very easy to make comparisons between them. This enabled me to identify competitive quotes to challenge my current insurance supplier with when I was renewing. If they had not bettered what I had found I would have definitely gone with AXA Premier Home Insurance.”

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Posted 3 months ago

“Really simple, good price 👍”

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Posted 3 months ago

“It's good to have lots to choose from...but I need phone numbers as I like to talk to people,a lot of older people do.”

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Posted 3 months ago

“I found using Confused.com very easy to navigate and it saved me money.”

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Posted 3 months ago

“Prices went up past the renewal date”

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Posted 3 months ago

Hello Simon, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. Jess, Confused.com Representative

Posted 3 months ago

“Have used for a few years. No obligation but generally very competitive prices and plenty of choice. Reward scheme virtually makes it a no brainer.”

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Posted 3 months ago

“HHi it was ok”

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Posted 3 months ago

“Saved me about £990 against my renewal.”

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Posted 3 months ago

“Always get the best prices on confused.com and their rewards are great.”

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Posted 3 months ago

“Great dead and great offers to as a reward.”

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Posted 3 months ago

“Saved money again this year by switching with the aid of Confused.com”

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Posted 3 months ago

“So easy to use and use confused for everything.”

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Posted 3 months ago

“Reasonably easy to use and some good companies shown in the results.”

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Posted 3 months ago

“The prices were inline with other companies but nothing special”

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Posted 3 months ago

“Easy to use ty”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“All good. There were no issues.”

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Posted 3 months ago

“Looks good. Hopefully I'll never know 😬🤣”

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Posted 3 months ago

“I purchased home insurance based on Confused.com quotes but never received my free gifts/benefits as advertised despite several chaser emails.”

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Posted 3 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,655 reviews