Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,664 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saved money again this year by switching with the aid of Confused.com”

Helpful Report

Posted 3 months ago

“So easy to use and use confused for everything.”

Helpful Report

Posted 3 months ago

“Reasonably easy to use and some good companies shown in the results.”

Helpful Report

Posted 3 months ago

“The prices were inline with other companies but nothing special”

Helpful Report

Posted 3 months ago

“Easy to use ty”

Helpful Report

Posted 3 months ago

“Excellent service”

Helpful Report

Posted 3 months ago

“All good. There were no issues.”

Helpful Report

Posted 3 months ago

“Looks good. Hopefully I'll never know 😬🤣”

Helpful Report

Posted 3 months ago

“I purchased home insurance based on Confused.com quotes but never received my free gifts/benefits as advertised despite several chaser emails.”

Helpful Report

Posted 3 months ago

“I have used Confused.Com for a few years now and I find them the best value for money.The rewards system is a great addition so I have been really satisfied with them.”

Helpful Report

Posted 3 months ago

“Did not realise the new system of having to use the app to benefit from the reward system. Frustrated as have always used your site to benefit from the reward system. Feel the notification could have been more obvious”

Helpful Report

Posted 3 months ago

Hello Charlotte, Thanks for leaving us a review. I'm sorry to hear you are unhappy with the new Rewards programme now being done through the Confused.com app. If you need any assistance claiming your reward please email communications@confused.com and we can guide you through the new process of claiming. Jess, Confused.com Representative.

Posted 3 months ago

“Although not 1O0% computer literate, found easy to navigate”

Helpful Report

Posted 3 months ago

“Works well. Easy to find insurance.”

Helpful Report

Posted 3 months ago

“Very easy ,quick to arrange contents cover and good prices.”

Helpful Report

Posted 3 months ago

“Choice of insurers offered with information about brief costs to add ons which enabled me to choose the right policy for me”

Helpful Report

Posted 3 months ago

“Very pleased with the price. My old Provider could not mach the price”

Helpful Report

Posted 3 months ago

“Everything clear to understand. Supplied useful and supportive information. Would recommend Confused.com to anybody.”

Helpful Report

Posted 3 months ago

“Very handy that you kept my details as it made choosing a lot easier”

Helpful Report

Posted 3 months ago

“Easy quotes cheaper than my own bank”

Helpful Report

Posted 3 months ago

“All sorted I'm very happy with my choice 😀”

Helpful Report

Posted 3 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,664 reviews