Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,556 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,556 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Gave me chance to easily compare several insurance quotes”

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Posted 2 months ago

“Good comprehensive service”

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Posted 2 months ago

“Great prices & customer service 10/10”

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Posted 2 months ago

“Confused.com saved me 40% on the cost of my annual house insurance Having received an invitation to renew house insurance which was 17% higher than last years premium, I used Confused.com to check competitor prices. I have not made any claims in recent years and sought quotes with the same level of cover as my existing policy. Several offers to match the cover on my existing policy were provided and the cheapest one was around 40% lower than the renewal fee quoted by my existing insurer. In addition to being able to switch to a lower annual premium, Confused.com are providing a monthly hot drink from Greggs and a £20 shopping voucher. Thank you for providing this excellent service.”

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Posted 2 months ago

“Easy to find good home insurance :)”

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Posted 2 months ago

“Fine, no problems and easy to use, thanks”

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Posted 2 months ago

“I have not had any paperwork and cannot contact anyone”

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Posted 2 months ago

“Easy to use Good”

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Posted 2 months ago

Hello John, We appreciate you taking the time to leave us a review! Just to clarify - you have rated 1 star which is negative review whereas 5 star is positive review. Ka, Confused.com Representative

Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Easy to buy on confused. Com”

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Posted 2 months ago

“Very easy to use very fast quotes very pleased”

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Posted 2 months ago

“Easy to navigate.”

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Posted 2 months ago

“Easy to use. Good result.”

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Posted 2 months ago

“Good value for the money.”

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Posted 2 months ago

“The service was very easy to you with fast results. Does exactly what it should do.”

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Posted 2 months ago

“You can’t ask any questions or change things because the only thing you get is a bot who can’t understand human”

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Posted 2 months ago

Hello Brian, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Ka, Confused.com Representative

Posted 2 months ago

“It was useful to compare my options”

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Posted 2 months ago

“Saved money on my renewal quote plus £20 voucher and free drink for a year no brainer.”

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Posted 2 months ago

“Confused is great for insurance as you receive a £20 off voucher of your choice from various providers as well as a monthly free coffee.”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,556 reviews