Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 70,175 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 70,175 reviews

Customer Service
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Anonymous

Anonymous // 01/01/2019

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“Really easy to add details and fast response”

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Posted 8 months ago

“I went for Hastings direct premier from your quotes thank you . It was easy and just what I wanted Thanks”

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Posted 8 months ago

“A lot cheaper then tesco”

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Posted 8 months ago

“Easy to navigate on their website with clear instructions and information.”

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Posted 8 months ago

“...........”

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Posted 8 months ago

“Very easy to sort. Stayed using your site as all my insurance are all together. Good price also”

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Posted 8 months ago

“Confused was fine but when going through to 1st Central I got a different price which was annoying so I had to ring them which took a lot of time going through everything again”

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Posted 8 months ago

“Would recommend Confused.com anytime. Very good site to get good deals.”

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Posted 8 months ago

“Came in with a decent offer, rather than the other robbing Insurance companies.”

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Posted 8 months ago

“Provide competitive quotes with function to compare different quotes.”

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Posted 8 months ago

“Saved a few quid on my house insurance and I like the added £20 gift will definitely use your site in the future thank you”

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Posted 8 months ago

“Easy to use, and great savings.”

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Posted 8 months ago

“Easy to use”

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Posted 8 months ago

“Easy to use and good prices”

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Posted 8 months ago

“Confusing it was !! Appropriate name. No communication. All difficult to navigate. Had to deal with insure direct. Real hassle.”

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Posted 8 months ago

Hello, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. If you encounter issue again we'd recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. As we don't provide the insurance ourselves we cannot provide payment confirmation of your policy documents, that all comes from the insurer you've purchased with. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email help@help.confused.com. Dan, Confused.com Representative

Posted 8 months ago

“Easy to use with proper English and concise instructions”

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Posted 8 months ago

“Easy to navigate website and clear instructins on how to proceed”

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Posted 8 months ago

“You do not reply to messages!”

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Posted 8 months ago

Hello, Thank you for leaving your review, your feedback is really valuable to us. We reply to all messages within 3-5 business days. If you’d like to contact us, please email help@help.confused.com with details of your query and our team will be happy to help. Dan, Confused.com Representative

Posted 8 months ago

“Very competitive quotes and rewards very nice”

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Posted 8 months ago

“Great, saved me a lot of time searching for quotes. 10/10”

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Posted 8 months ago

Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews