Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,417 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,417 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Easy to navigate and compare price comparisons, along with be able to check what covers included on two chosen insurers. Makes life a whole lot easier, and alot simpler, and saves time.”

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Posted 1 month ago

“No problem with the site”

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Posted 1 month ago

“Easy and straightforward website to use.”

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Posted 1 month ago

“Excellent! Very easy process as I have used Confused before. Saved £60 over "auto renewal" quote!”

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Posted 1 month ago

“Helpful comparison site”

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Posted 1 month ago

“Lots of questions to complete which are necessary, but lost details and had to re-enter.”

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Posted 1 month ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you were not logged into your account when filling in the quote form, unfortunately the details entered would not have saved on our system. Therefore, you will need to fill in the details again. We would recommend logging into your account before filling in the details to ensure this doesn't happen again. I’m sorry for any inconvenience caused. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Jess, Confused.com Representative

Posted 1 month ago

“Ver good service help easy to find insurance and dedicated providers”

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Posted 1 month ago

“Service was very good but you sent me far too many enails.”

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Posted 1 month ago

“Did the job, was clear to understand and manage”

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Posted 1 month ago

“Excellent service easy to complete all the requirements”

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Posted 1 month ago

“Easy to use even for an old fart 😃”

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Posted 1 month ago

“Purchased the whole family policies so three in all but only one showing in account The reward section did not work and still waiting for an answer”

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Posted 1 month ago

“I like the fact that you enter your details and requirements. It then gives you lots of options. I like the fact that you can compare products before you decide”

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Posted 1 month ago

“I found confused.com very helpful, all insurance dealers were made available to compare there was even a section where you could compare other company's. And confused appreciates your business be given you free Greggs coffee etc plus others which no other comparison company's do. So for me i will be showing my gratitude by using them every time.”

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Posted 1 month ago

“Easy to use. Lots of quotes to choose fro usually go back to confused.com. Better prices.”

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Posted 1 month ago

“Actual quote details do not always agree with policy details.”

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Posted 1 month ago

“no problems using app”

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Posted 1 month ago

“Easy to use website and good incentives”

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Posted 1 month ago

“Excellent information on all home insurance companies. Thank you.”

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Posted 1 month ago

“Easy to use I saved over £150 using this site, and I get a free coffee every month Bonus 😁”

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Posted 1 month ago

Confused.com - Home Insurance is rated 4.6 based on 68,417 reviews