Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 70,175 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 70,175 reviews

Customer Service
Communication Channels	Email

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use, clear and precise”

Helpful Report

Posted 5 months ago

“It was easy to follow and I’m looking forward to the rewards in choosing you”

Helpful Report

Posted 5 months ago

“quotation increased.”

Helpful Report

Posted 5 months ago

Hi Shahid, Thanks for leaving your review. We’re sorry that the prices you saw previously are no longer available. Some prices are only valid at the time of the quote, while others might last up to 30 days, and this time limit is set by the individual insurance provider. To see the latest prices, please simply go back to your account page and refresh the search. Ka, Confused.com Representative

Posted 5 months ago

“Easy site to use and a good comparison site to use.”

Helpful Report

Posted 5 months ago

“Easy to set up and comparisons came through quickly.”

Helpful Report

Posted 5 months ago

“Easy to get what you require”

Helpful Report

Posted 5 months ago

“Confused.com contacted me when my home insurance was due and gave me great quotes”

Helpful Report

Posted 5 months ago

“Easy to complete online and several quotes available.”

Helpful Report

Posted 5 months ago

“My claim for a £20 Halfords voucher seems to be dragging on without success. David Westwood 22/04/2026 8:17 PM When I first contacted you regarding my rewards claim for a £20 Halfords voucher, I did provide details of the date I purchased my home and contents insurance from Esure Flex and the policy number. Details of my address and email were also provided. Hence you email to me by your reply. Once again details are as follows: Home and contents insurance from Esure Flex for 23 Quenby Crescent, Syston, LE7 2BW, purchased 9 April 2026 through Confused.com. Policy number P0010506209. Email address drdavidwestwood@sky.com. also, I only have one |Confused .com account.”

Helpful Report

Posted 5 months ago

Hi David, Thanks for your review and I'm sorry to hear you experienced this issue. We recommend in future not to disclose your personal information on Reviews.io. We’re unable to locate a claim for a Confused.com reward under your email address. Here is how to claim your reward after buying home insurance: - Open the app: Start by downloading or opening the Confused.com app from your device's app store/play store on your smart phone or tablet device. -Claiming: Go to the "Rewards" section, log in, tap "Claim my reward" and complete the required questions on the reward claim form. Timeline: We then need to verify your policy details (like your policy number and insurer). This can take up to 14 working days. Make sure your push notifications are on so we can let you know when your reward is verified! You can then redeem your wallet balance for a brand of your choice. Ka, Confused.com Representative

Posted 5 months ago

“Simple forms to fil in and best prices quickly brought up for you to inspect and choose.”

Helpful Report

Posted 5 months ago

“Easy to use and gives lots of options”

Helpful Report

Posted 5 months ago

“All very smooth and easy”

Helpful Report

Posted 5 months ago

“I have paid for the home insurance, not so far nothing has come back to me about the policy.”

Helpful Report

Posted 5 months ago

“Very easy to use, reminders when insurance is due and a great price and product. Got more covered for a cheaper price than my current insurer offered. Would always use.”

Helpful Report

Posted 5 months ago

“So easy to navigate”

Helpful Report

Posted 5 months ago

“All my details are saved and updated where necessary. Very straightforward and great value.”

Helpful Report

Posted 5 months ago

“Easy to navigate and good prices plus rewards.”

Helpful Report

Posted 5 months ago

“I usually find better value products on Confused. Com. Compared to say Compre the market. Com”

Helpful Report

Posted 5 months ago

“I used this and other similar sites, and found that Confused.com allowed me to make more comparisons of the potential companies from whom I might buy insurance. The process was straightforward at the same time as being comprehensive in requiring all the relevant details needed for my application”

Helpful Report

Posted 5 months ago

“Very good price quotes”

Helpful Report

Posted 5 months ago

Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews