Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 70,175 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 70,175 reviews

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Anonymous

Anonymous // 01/01/2019

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“Easily to look at what's included in the premium using comparing tool which was very helpful.”

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Posted 6 months ago

“All good and easy”

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Posted 6 months ago

“I found it easy to access and to find the quotes”

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Posted 6 months ago

“they don't reply to messages.”

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Posted 6 months ago

Hello Adrian, Thanks for leaving a review. I'm sorry to hear you have not received a reply after contacting us. I can see you contacted our rewards team regarding your bonus Greggs free hot drinks rewards. I can see they responded to you on 03/03/2026 and have advised your additional reward is pending. If you need further assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Jess, Confused.com Representative

Posted 6 months ago

“It's ok as you get many results after you have entered all the necessary data, but then you have to go to the actual site offering the best deal and the annoying bit is that you have to enter all the same data again. It's just a thankless task when this task comes along every year.”

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Posted 6 months ago

“Easy to do, clear routes to follow, straight forward comparisons. Also LOTS cheaper than the renewal price!”

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Posted 6 months ago

“You sent me a reminder to renew my house insurance and I took your word as correct. I purchased a new cover at your recommendation only to discover that my old policy was not any where near its expiry date! Now l have double cover”

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Posted 6 months ago

Hello Paula, Thanks for leaving a review. I'm sorry to hear there has been misunderstanding regarding your renewal quotes and policy expiry dates. The renewal quotes are generated based on the previous quotes you obtained on Confused.com and the date you entered into the quote form. As we are a online price comparison website and not an insurer we are unable to check your policy expiry dates on your behalf. If you need further assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Jess, Confused.com Representative

Posted 6 months ago

“Very good saved £120 on last years price very happy AA Platinum”

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Posted 6 months ago

“I saved some money on my home insurance, so all good. Thanks 👍”

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Posted 6 months ago

“Easy to find what you’re looking for with competitive prices and of course the coffee and vouchers”

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Posted 6 months ago

“Ease of use was the key”

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Posted 6 months ago

“My first experience of online house contents insurance was pretty much straight forward and it was a lot cheaper than I’ve paid before from another company”

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Posted 6 months ago

“Confused remind me that insurance is coming up for renewal and then present many quotes to choose from, great service”

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Posted 6 months ago

“made a job very easy 10/10”

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Posted 6 months ago

“Easy to use app, good layout of prices and policies”

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Posted 6 months ago

“lots to choose from”

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Posted 6 months ago

“I find this site to be easy to use and I trust that the suggestions provided are the best I can get for the info that I have provided. Confused saves be a lot of work requesting quotes from all the insurance providers. A job that I have always hated wasting my time on.”

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Posted 6 months ago

“Easy to use site and visit insurers websites. Feel I got a good price for desired cover.”

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Posted 6 months ago

“Very easy to navigate the system and easy to see best price”

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Posted 6 months ago

“efficent and helpful”

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Posted 6 months ago

Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews