Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,417 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,417 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Best price”

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Posted 1 month ago

“Very good quotes and easy to do”

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Posted 1 month ago

“I found the service comprehensive and helpful”

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Posted 1 month ago

“great site and easy to use”

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Posted 1 month ago

“Easy to use”

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Posted 1 month ago

“Easy to use . Came up with a few options”

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Posted 1 month ago

“This is my first time with Confused! I found the process very simple and straightforward. I only wanted policies with a 4* Defacto rating! My first efforts returned 5 policies that were cheaper than my previous provider. All met my requirements so it really was a case pick any one of 5! There were 3 that I had heard of and 1 that had 3 options. I chose the most expensive of the 3 which was £20 less than my renewal. I will get a £20 voucher so all in it works out to be £40 less. I'll check my car insurance when that's due as well! Very Happy with my experience!”

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Posted 1 month ago

“Great choice of quotes, some I never new existed. Got a great deal. Thanks”

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Posted 1 month ago

“Great ease to use app Great choices great prices Thanks”

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Posted 1 month ago

“Easy to use”

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Posted 1 month ago

“Too much security, I'm 72 i gave up in the end after several hours of wasted life. I bought from another site which was slightly easier.”

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Posted 1 month ago

Hello James, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Ka, Confused.com Representative

Posted 1 month ago

“Easy to navigate to a completion, clear and simple choices, excellent product.”

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Posted 1 month ago

“My quotes were calculated quickly without the need to put in too much information as previous quotes are used to provide most info. I was presented with a number of good quotes and based on the rewards offered was able to choose a quote that gave me a good price without too much excess, I had cheaper quotes elsewhere but the rewards more than compensated for this. Quick and easy process, the only downside is the time it takes to verify the rewards - still waiting. Would recommend to everybody, at least give it a try.”

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Posted 1 month ago

“very easy to celect what was best for me”

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Posted 1 month ago

“This was a really comprehensive guide to various home insurance policies, it was very easy to compare them and see which were best value for money. My previous insurers, Privilege, had raised my annual premium by 25% to £475 (for automatic renewal). By looking at Confused.com I was able to find an identical if not better policy with AA Platinum for only £262! Highly recommend Confused.com.”

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Posted 1 month ago

“confused.com sent a list of possible providers to choose from which was easy for me to do”

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Posted 1 month ago

“Really helpful site with good service.”

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Posted 1 month ago

“Confused.com provided me with a number of quotes for Buildings and Contents insurance, and the AA quote was the best and saved us several hundred £'s on our existing provider. Thank you Confused.com !”

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Posted 1 month ago

“Unfortunately since registering with confused.com I have been subject a huge amount of spam emails not insurance related also the insurance options provided under "listed buildings insurance" where whollet inappropriate would have let to under or incorrect insurance provision”

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Posted 1 month ago

Hello, Thank you for leaving your review. I’m sorry to hear you’ve been receiving unwanted emails. If you’d like to unsubscribe, you can update your preferences when signed into your Confused.com account. Please go to Account > Settings > Contact preferences to make this change. I hope this helps. Ka, Confused.com Representative