“I could compare and decide for the right company according to my need. It was really helpful to make my decision. I also contacted my chosen insurance company.”
“I attempted to buy my Home Insurance with you but couldn’t get your website to offer Car Charger cover as an addition . It didn’t give this option and I couldn’t see any other category to make it accept what I wanted . I gave up and went to another comparison site where I found that this addition was offered . Very disappointing , I have used you many times in the past .”
“Total rubbish. Will not accept payments and the only contact is AI. which cannot answer a simple question. Lets have humans back so we can have some sense.”
Hi Christine,
Thanks for leaving your review.
We’re sorry to hear you had trouble purchasing your quote. Confused.com is an online comparison site and not an insurer, so we do not process any payments.
We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website.
Ka, Confused.com Representative
“The system worked well for me this time. In the past, having answered all the questions online, I’ve been put in touch with the selected insurer only to find they ask most of the questions again and then give a more expensive quotation.
This time there was no further questioning and the insurance was arranged for the price stated in the comparison exercise. So it was relatively easy, quick and stress-free.”
