“Not having tried any other comparison sights but having filled in required details I was presented with a range of insurers which included option boxes Ticked or Not.”
“Initial shopping round on confused.com site was good, but when it came to moving on from confused.com to the insurer I'd chosen: I repeatedly hit a "Technical Problems" next step; eventually I gave up; the problem was only solved, when I phoned the insurers themselves- later on- who were excellent, & set up the new home insurance.”
“.Excellent service. Used two quotes and have selected Ageus as being more professional and less hassle. No, MBNA have only 2stars, Ageus has 5. MBNA were more off hand. The exclusions appeared greater. I will use you next year, but the app and claims appear tortuous, I’ll see.”
“Waste of time. Filled in all the details, generated all the quotes. All the cheapest quotes had large discrepancies from what I had put in for excess. I had put in four adults living at property, one cheaper quote only had one adult at property. The change too four adults put fifty quid on price. So be very careful with these quotes they are not exactly what you think they are”
Hello,
Thank you for leaving your review.
I’m very sorry to hear you had trouble on our website after obtaining quotes. Please be assured this is not the experience we want for our customers.
Unfortunately, we’re unable to view your Confused.com account as you have posted on a review site. However, we would like to investigate this for you and resolve your issue as soon as possible. So that we can do this, please can you email our customer support team at help@help.confused.com.
We hope to resolve this for you soon.
Dan, Confused.com Representative
